Progress Tab

Workflow Manager 2016

Use the Progress tab to track the progress of a workflow request. It lists all the workflow phases in the template that this request was based on.

Workflow Request Page / Progress Tab

The Progress tab is comprised the following areas:

Phase Navigation Bar
Workflow Step Area
Workflow Step Panel
Icons Used in on Workflow Progress Tab
Options Menu
Start/Stop SLA Clock Button

Phase Navigation Bar

You can switch between the current and completed phases by clicking in the phase navigation bar:

Phase Navigation Bar

Completed phases are have a dark gray background. The background of the current phase is white, while future phases have a light gray background. You can scroll through any completed phase or the current phase. However, you cannot view future phases.

If the workflow template uses branching condition, the branch location has a yellow background:

Phase With a Branch Point

Workflow Step Area

A list of the workflow steps of the selected workflow phase are listed on the left side of the page.

Workflow Step Area

Completed steps are indicated by a green checkmark, and lists the time it was completed and the user who completed it. The current step is highlighted in blue.

Workflow Step Panel

The middle portion of the page displays the step completion fields.

Workflow Step Panel

Icons Used in on Workflow Progress Tab

The following icons are used to provide information on the state of each workflow phase and workflow step:

Icons Used on Workflow Progress Tab

Options Menu

This Options menu available on the Progress tab also provides you with the following options:

Progress Tab Options Menu 

Option

Description

View Documents

Opens a page to view all central documents associated with the workflow request’s project, including contracts, company policies regarding completion of the workflow request, and so on.

View Assignments

Opens the Assignment Details page, allowing you to make work assignments for this workflow request. See Assignment Details Page for more information.

View Report

Opens the Workflow Report, summarizing the state of the workflow request. See Workflow Report for more information.

Start/Stop SLA Clock Button

Click Stop Clock to stop the monitoring of elapsed time for the current workflow step. If work on a workflow request was interrupted, you might want to stop the SLA clock to prevent that request from being inaccurately listed in SLA reports as At Risk or Late.

Stop Clock Button

When the Stop Clock button is clicked, its name changes to Start Clock, and the date and time that the clock was stopped is listed. Click the Start Clock button to resume monitoring elapsed time.

Start Clock Button

See Also