Selecting the Email Templates to Send at Step Initiation, Completion, Update or Rollback

Workflow Manager 2019

When you create a template, you can use the Email Templates fields in the Workflow Step Details area of the Template Details page to select which email template to use when a workflow step is updated, completed, or rolled back.

To specify email templates:

1. Open a workflow template on the Template Details page.
2. On the Workflow Phases tab, select a workflow step. The Workflow Step Details area opens.
3. In the Email Templates area, select a workflow template for each workflow step event:

4. Click Preview to preview the templates.
5. Click Update to save your edits.