Workflow Manager 2019
You can update the time that was spent completing a Normal workflow step without rolling back to that step.
To update time spent completing Normal workflow steps:
| 1. | Open a workflow request’s Workflow Request page as described in Opening a Workflow Request’s Workflow Request Page. |
| 2. | Click the name of the Normal workflow step you want to update. The step completion area opens, displaying an Update Step button. |
| 3. | Click Enter time spent. The time entry fields are available to record the amount of time spent completing this task. The Initial time spent field displays the value you entered in the Total time spent text box when you first submitted the step, while the Additional time spent field can be used to record any extra elapsed time. |
| 4. | Update the Additional time spent field as required. |
Note • Workflow Manager keeps a running total of the amount of time entered initially in the Total time spent field and time entered later, when updating or rolling back a workflow step.
| 5. | Optionally, select Send additional email notifications and then, in the Comments text box, enter a description of why the task took longer than originally specified. |
| 6. | Click Update Step. The workflow step you just updated is still marked as complete. |
See Also
Editing Update History Workflow Steps
Editing Data Collected During Initial Workflow Step
Editing Data Collected During Data Entry Steps
Editing a Completed Workflow Step
Workflow Manager 2019 Help LibraryAugust 2019 |
Copyright Information | Flexera |