Adding External Email Addresses to an Email Notification List

Workflow Manager 2019

To add external email addresses to the Role/Account/Email Address list on the Notifications tab of the Workflow Request page, perform the following steps.

Note • You can only add external email addresses to notification lists on the workflow request-level (on the Notifications tab of the Workflow Request page); it is not available on the Notification tab of the Template Details page.

To add external email addresses to an email notification list:

1. Open a workflow request’s Workflow Request page and open the Notifications tab.
2. Click the Override Project Notifications button.
3. Click Add External Email. The Select External Email Address area opens, and lists all of the email addresses that have previously been added on the External Email Address Administration page (see External Email Address Administration Page for more information).

4. Select the email address that you want to add and then click Apply. The email address you selected is now listed in the Role/Account/Email Address list.
5. Specify which of the listed events should trigger a notification to be sent to your new email address, by selecting the appropriate check boxes next to the account.
6. Click Update.

Caution • When you click Update, any accounts or groups that you added but did not yet assign notification events to will be removed from the list. Make sure that you assign an email notification event to each address as soon as you add it.

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