Advancing a “Normal” Workflow Step Directly From a Notification Email

Workflow Manager 2019

When a workflow step with a Step Type of Normal becomes the current step, if you have enabled email notification (as described in Assigning Permissions and Notification Settings on a Workflow Template), the following Normal Step Notification email will be sent to all users belonging to roles assigned to this step to inform them that they need to complete this task.

Normal Step Notification Email

This email provides them with two options:

Advance Workflow—Click to mark the workflow step as complete.
Workflow Progress—Click to open the Workflow Request page of this workflow request.

Therefore, instead of opening the Workflow Request page and clicking on the name of the workflow step to open the Step Completion dialog box, they can instead click the Advance Workflow button in their notification email.