Working With Issues
Workflow Manager 2020
You can create three types of issues for a workflow request:
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Knowledge Base—A Knowledge Base issue is used to share information with people in a discussion board forum. You would create a Knowledge Base issue when you want to post an issue on the Issues tab, but do not want to notify anyone via email. |
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Email—An Email issue is used for issues that you do not consider critical, but which require that people associated with this project be notified. |
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Critical—A Critical issue is used to stop all work on a workflow request until the issue is resolved. |
This section contains information on the following tasks: