Managing Email Notifications

Workflow Manager 2020

Workflow Manager sends emails to notify registered people when certain events occur, such as when a workflow step is advanced, edited, completed, or rolled back. You can configure notifications to be sent to individual Workflow Manager accounts, imported directory service accounts and groups, all people belonging to given roles, and external email addresses.

You can specify email notifications at not only a global and project level, but also at a workflow request and account level. Each person can access the My Notifications page, which lists all of email notifications that they are registered to receive. If a person belongs to a role with appropriate permissions, they may also subscribe to or unsubscribe from selected notification events.

Information about email notification is presented in the following sections:

Email Notification Events
Setting Email Notification Defaults for Workflow Requests
Overriding Default Email Notification Settings for an Individual Workflow Request
Adding Accounts or Groups to an Email Notification List
Adding External Email Addresses to an Email Notification List
Deleting an Account, Group, or External Email Address From an Email Notification List
Configuring Manual Email Notifications
Managing My Notifications