Using Workflow Manager

Workflow Manager 2020

Workflow Manager helps enterprises efficiently manage and automate the application readiness and software license optimization processes to streamline the preparation, deployment, and license management of applications. Template driven workflow maximizes productivity of the IT team by standardizing and automating change management, asset management, and other ITIL processes related to the enterprise application lifecycle. It increases data accuracy through real time updates to the AdminStudio and FlexNet Manager Suite repositories as well as CMDBs and ITSM systems. It also tracks projects against service level agreements (SLA) and generates reports on the status of projects, resources and SLAs.

The Workflow Manager user documentation is presented in the following section

Workflow Manager User Documentation

Topic	Content
Getting Started	Lists Workflow Manager System Requirements, describes the steps you need to start using Workflow Manager, and explains how to customize Workflow Manager for your organization.
About Workflow Manager	Explains Workflow Manager concepts.
Using Workflow Manager	Includes how to perform the following tasks: • Submitting and Monitoring Requests—Includes procedures that are related to submitting, monitoring, and reporting on Requests. See Submitting and Monitoring Workflow Requests. • Completing Requests—Includes procedures that are related to performing Request tasks. See Completing Workflow Requests. • Generating and Viewing Workflow Manager Reports—Explains how to view existing reports or create custom reports, and how to export report data. See Generating and Viewing Workflow Manager Reports. • Performing Administrative Tasks—Includes administrative procedures such as creating users and groups, defining roles and permissions, directory services configuration, creating templates and projects. See Performing Administrative Tasks.
Workflow Manager Reference	Includes information on the Workflow Manager interface, organized by page and dialog box. Additional reference information on the Workflow Manager configuration file, extending Workflow Manager, and using custom plug-ins with Workflow Manager is also provided.