Using Notification Variables in Email Templates

Workflow Manager 2020

When you create or edit email templates, you can insert notification variables in the Subject line and in the body of the email, and the values of those variables will be automatically entered when the email is sent, such as workflow request name, project name, etc. Many of the default email templates include notification variables, such as this Notice of Past Due Workflow Requests:

Notification Variable Used in Email Template

The notification variables that you can use in an email are listed in the Notification Variable list on the Email Template Details page.

To insert a notification variable into an email, perform the following steps:

To insert a notification variable into an email template:

1.

In the navigation bar, click Email Templates on the Settings menu. The Email Template Administration page appears, and lists all existing email templates.

2.

Either click the name of the email template that you want to edit or click Add to create a new email template. The Design view of the Email Template Details page opens.

3.

To insert a notification variable into the body of an email, place the cursor at the desired location in the body, then select a variable from the Notification variable list and click Insert.

4.

To insert a notification variable into the Subject line of an email, enter the variable, enclosed in brackets, at the desired location in the Subject field, such as:

[CompanyName]: Notice of Issue Response