Enabling the Ability to Open the Current Workflow Task Directly from Notification Email

Workflow Manager 2020

When a workflow step is assigned to a user, an email is sent to alert him. For workflow steps with a Step Type of Normal, Work Assignment, and Update History, you can configure Workflow Manager so that the assigned user can click a link in the notification email to directly open the web page containing the detail of the assigned workflow step, rather than opening the Workflow Request page first. This is especially helpful for approval steps.

After the user marks the workflow step complete, he will be prompted to choose whether he wants to close the page or proceed to the Workflow Request page.

To enable this option, perform the following steps:

To enable ability to open workflow task from notification email:

1.

Open the wwwroot directory of the Workflow Manager installation and open web.config in a text editor.

2.

Locate the OpenCurrentWFStepFromEmail portion of this file:

<add key="OpenCurrentWFStepFromEmail" value="0"></add>

3.

To enable the opening of the current workflow step from the link in the notification email, change the value of this entry to 1. By default, it is set to 0.

Note:If Workflow Manager is set up to use domain account or single-sign on authentication, users will be automatically logged in when they click the link in the notification email, and no login page will open. However, if account login is being used, the user will be prompted to log in before the workflow step detail page will open.