Location of Email Template Folder and Template Files

Workflow Manager 6.0

Outgoing email is based on customizable email templates. The email templates are stored as text files in the following directory:

AdminStudioEnterprise\wwwroot\EmailTemplate

To change the location of email templates at your organization, you can update an entry in the Workflow Manager Web site web.config file.

The default value of this setting in web.config is:

<!--Email template folder and template files-->

<add key="AMSEmailTemplateFolder" value="EmailTemplate"/></add>

<add key="IssueCreationTemplate" value="IssueCreation.txt"/></add>

<add key="IssueResponseTemplate" value="IssueResponse.txt"/></add>

<add key="WFAdvancedTemplate" value="WFAdvanced.txt"/></add>

<add key="WFRollbackTemplate" value="WFRollback.txt"/></add>

<add key="WFStepEditTemplate" value="WFStepEdit.txt"></add>

<add key="WFCompletedTemplate" value="WFCompleted.txt"></add>

<add key="DataChangedTemplate" value="DataChanged.txt"/></add>

<add key="SLABreakageTemplate" value="NewSLABreakage.txt"/></add>

<add key="SLARiskTemplate" value="NewSLARisk.txt"/></add>

<add key="DataChangedTemplateNewRequest" value="DataChangedNewRequest.txt"/></add>

<add key="ApplicationStatusChangedTemplate" value="ApplicationStatusChanged.txt"/></add>

When you select an email template to use when defining a workflow step or an issue, all of the templates in this location will be included in the selection list. To add a new email template to the system, copy the text file into this email templates folder.

To modify these settings

<add key="AMSEmailTemplateFolder" value="EmailTemplate"/></add>

<add key="IssueCreationTemplate" value="IssueCreation.txt"/></add>

<add key="IssueResponseTemplate" value="IssueResponse.txt"/></add>

<add key="WFAdvancedTemplate" value="WFAdvanced.txt"/></add>

<add key="WFRollbackTemplate" value="WFRollback.txt"/></add>

<add key="WFStepEditTemplate" value="WFStepEdit.txt"></add>

<add key="WFCompletedTemplate" value="WFCompleted.txt"></add>

<add key="DataChangedTemplate" value="DataChanged.txt"/></add>

<add key="SLABreakageTemplate" value="NewSLABreakage.txt"/></add>

<add key="SLARiskTemplate" value="NewSLARisk.txt"/></add>

<add key="DataChangedTemplateNewRequest" value="DataChangedNewRequest.txt"/></add>

<add key="ApplicationStatusChangedTemplate" value="ApplicationStatusChanged.txt"/></add>

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