Workflow Families

Workflow Manager 6.5

To help your enterprise organize its workflow requests, Workflow Manager allows you to group similar requests into families. A workflow request is assigned to a family by the person who submits it. You can filter by workflow family in searches and various lists.

For example, suppose that there were a large number of requests in your organization for the installation of Various Adobe products, such as Adobe Photoshop and Adobe Framemaker. You typically ask one particular employee, Anne, to be responsible for such installations, because she has a lot of experience with the deployment of Adobe applications. You create an Adobe Installation family, and ask all employees submitting installation requests for Adobe products to assign their requests to that family. Then, you can quickly identify such workflow requests and assign them all to Anne.

The list of available workflow families can be added to when a workflow request is submitted. The ability to create new workflow families typically rests with the workflow administrators, but may also be granted to certain workflow consumer roles (such as project managers) if desired.

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