Workflow Requests

Workflow Manager 6.5

A workflow request, associated with a project, is typically generated by a workflow consumer, and asks that a workflow administrator complete a task represented by a workflow template.

A workflow consumer could be a person in your accounting department who wants a copy of Microsoft Excel installed, or the manager of your marketing department, who wants authorization to purchase a copy of Adobe Framemaker for one of their personnel. Such consumers need to submit a workflow request, and will be prompted to provide the information necessary for the request to be completed, as defined in the workflow template.

Then, an appropriate workflow administrator (the IT manager or a person in the accounting department, for example) reviews the workflow request. If everything is in order, he will assign the request to other employees (also defined as workflow administrators, but possibly with limited rights to configure Workflow Manager itself) and they will perform the requested tasks.

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