Prerequisite Software

FlexNet Manager Suite 2021 R1 (On-Premises)
The table below describes the supported operating systems and software prerequisites of FlexNet Manager Suite 2021 R1 at the time of release. Unless otherwise noted, support for a release includes support for all official service packs issued against the same release.
Component Operating System Prerequisite Software

Application Server

  • Windows Server 2012
  • Windows Server 2012 R2
  • Windows Server 2016
  • Windows Server 2019.
The following three prerequisites apply to each server in a multi-server implementation:
  • Microsoft .NET Framework 4.6.1–4.7.2 (registration of ASP.NET is documented in Configure .NET and IIS, in either the Installation or Upgrading PDF files)
  • Microsoft Internet Information Services 8.0–10.0
  • Microsoft Message Queuing (MSMQ).
The following additional prerequisites apply only when the batch server components are installed.
Important: There must be one and only one batch server in your environment. The batch server may be installed on its own server; or it may be co-located on either your web application server or your inventory server; or all components may be installed on a single application server. Wherever the batch server is installed, the following additional prerequisites apply.
  • Microsoft Access Database Engine (32-bit)
  • SQL Server features: Client Tools Connectivity, Management Tools.
    Note: Microsoft Windows Server Core editions are not supported.
Database Server (including Cognos Database Server)
  • Windows Server 2012
  • Windows Server 2012 R2
  • Windows Server 2016
  • Windows Server 2019
  • Amazon RDS for SQL Server.
Note: These initial comments apply to any of the following versions of Microsoft SQL Server (further version-specific comments are included below):
  • Microsoft SQL CLR (Common Language Runtime) integration must be enabled. FlexNet Manager Suite uses a signed CLR assembly with the SAFE permission set. On Microsoft SQL Server 2017 and later, creating and running this assembly is typically achieved by configuring a SQL Server login from the appropriate certificate and granting UNSAFE ASSEMBLY rights to the login. Alternative supported (but not recommended) configurations are to set the TRUSTWORTHY database property to “ON” for the compliance database, or to disable CLR strict security.
  • Multi-tenant installations require the Enterprise Edition of SQL Server. Single-tenant installations can use any edition of SQL Server.
  • Flexera Analytics requires that Microsoft SQL Server be configured to have the TCP/IP protocol enabled, and has network permissions to communicate with the database server (ensure that this is not prevented by firewall restrictions).
  • Amazon RDS is limited to SQL Server 2016 SP1 & SP2.
  • Microsoft SQL Server 2012
  • Microsoft SQL Server 2014
    Note: Run with compatibility level set to SQL Server 2012 (110).
  • Microsoft SQL Server 2016 SP1
    Note: Ensure that at least SP1 has been applied, as this update repaired a fatal error. Also, run with compatibility level set to SQL Server 2012 (110).
  • Microsoft SQL Server 2017
  • Microsoft SQL Server 2019
    Note: IBM Cognos version 11.0.13 is not supported on Microsoft SQL Server 2019.
    Note: Three points to check:
    1. Ensure that you have installed Cumulative Update Package 25 for SQL Server 2019 or later.
    2. As FlexNet Manager Suite uses SQL CLR, and this is not compatible with the memory-optimized tables feature introduced in SQL Server 2019, disable TempDB_Metadata using either of the following processes, and then restart SQL Server:
      EXEC sp_configure 'tempdb metadata memory-optimized', 0
    3. In SQL Server 2019, Microsoft introduced changes in Intelligent Query Processing that may produce errors in pages of the web interface (for example, in the All Purchases page). Two possible workarounds that prevent the errors are to either:
      1. Turn off the following six Intelligent Query Optimizer components (as described in this Microsoft topic):
      2. Run with compatibility level set to SQL Server 2019 (150).
  • Microsoft SQL Server Client Tools, of the same version.
Flexera Analytics / Cognos Server
Note: Flexera Analytics Server is not supported in multi-tenant installations.
  • Windows Server 2012
  • Windows Server 2012 R2
  • Windows Server 2016.
  • IBM Cognos version 11.0.13
  • .NET Framework 4.6.1–4.7.2 (registration of ASP.NET is documented in Configure .NET and IIS, in either the Installation or Upgrading PDF files)
Important: When Flexera Analytics is installed on a server other than the database server running the content store database, Microsoft SQL Server Native Client 2012 must be installed on the server hosting Flexera Analytics (this 2012 version of the Native Client interoperates successfully when the remote database is SQL Server 2016 SP1 with the correct compatibility mode set, as noted above).
Web Browser
The following are the minimum versions of popular web browsers that are currently supported:
  • Microsoft Internet Explorer 11
  • Microsoft Edge for Windows 84
  • Google Chrome 80
  • Mozilla Firefox 79
  • Apple Safari 13.

Some Flexera Analytics menu options are not available in the Chrome browser.

Support for future web browser releases cannot be verified, however there are no anticipated issues for future releases.

Flexera Analytics is not compatible with Microsoft Edge.

A minimum screen resolution of 1024 horizontal pixels is required.

FlexNet inventory agent
  • Windows Server 2003 SP1 and SP2, 2008 R2 x64, 2012, 2012 R2, 2012 R2 SP1, 2016, 2019
  • Windows Server Core 2008, 2008 R2 x64, 2012, 2012 R2
  • Windows Server Standard (previously known as Windows Server Core) 2016, 2019
  • Windows Vista x64, 7 x64, 8 x64, 10 x64
  • Windows Vista, 7, 8, 10.
  • AIX 7.1 LPARs, 7.2
  • Amazon Linux 2
  • CentOS (x86, 32-bit and 64-bit): 6-7.5; (x86 64-bit only): 7.6-7.9 (lower versions); 8.0-8.4 (higher versions)
  • Debian Linux 7–10.9 (x86 32-bit and 64-bit)
    Note: For Debian Linux 9.4, 9.5 and 10 (both 32-bit and 64-bit), minimal installations of the OS core omit the ifconfig command. This prevents collection of the IP address and MAC address in inventory. The root user can use the following command to restore this functionality:
         apt-get install net-tools  -y
  • Fedora Linux 25-30 (x86, 32-bit and 64-bit); 27-34 (x86 64-bit only)
  • HP-UX 11i v3, vPars/nPars
  • macOS 10.6–11
    Note: To run on an Apple M1 processor ("Apple silicon"), the FlexNet inventory agent requires that Rosetta 2 is installed and running. This is Apple's solution for transitioning most Intel-based applications to run on Apple silicon. There are two possible command formats for installing Rosetta 2:
    • Interactive installation that asks for agreement to the Rosetta 2 license:
    • Non-interactive installation:
          --install-rosetta --agree-to-license
  • OpenSuSE Leap 42.2, 42.3 (x86, 32-bit and 64-bit); 15-15.3 (x86 64-bit only)
  • Oracle Linux 4.5–6.10 (x86, 32-bit and 64-bit); 7.0-8.4 (x86 64-bit only)
  • Photon OS 3.0-4.0
  • Red Hat Enterprise Linux (RHEL) (x86, 32-bit and 64-bit) 5.0–6.10; (x86 64-bit only) 7.0-7.9 (lower versions); 8.0-8.4 (higher versions)
  • Red Hat Linux 8–9 (x86 only)
  • Solaris 8–11.4 (SPARC), Zones for versions 10–11
  • Solaris 9–11.4 (x86), Zones for versions 10–11
  • SuSE Linux Enterprise Server 11 (x86, 32-bit and 64-bit); 12 SP3, 12 SP4, 12 SP5, 15, 15 SP1, 15.2, 15.3 (x86 64-bit only)
  • Ubuntu 12–17.04 (x86, 32-bit and 64-bit); 17.10-21.04 (x86 64-bit only).
No prerequisites.
Flexera Kubernetes inventory agent
  • Linux x86_64
The following implementations of Kubernetes are supported:
  • Kubernetes 1.16-1.20
  • Amazon EKS
  • Azure AKS
  • kind (Kubernetes in Docker)
  • Minikube
  • OKD 4.x
  • Red Hat OpenShift 4.x.
FlexNet Beacon
  • Windows Server 2012, 2012 R2, 2016, 2019
  • Windows 8 x64, 10 x64
  • Window 8, 10.
  • .NET Framework versions 4.6.1–4.7.2
  • Any supported web browser.
  • For Oracle Database inventory, Oracle OLE DB Provider (32-bit), version or later.
  • For connections to import data from DB2 databases, IBM OLE DB Provider (32-bit or 64-bit). Whether the driver is 32-bit or 64-bit is determined by the operating system, so that for 64-bit operating systems the 64-bit drivers are required.
  • PowerShell 3.0+.
  • For connection to AWS, you also require AWS Tools for PowerShell version or later.
  • For connection to Microsoft Azure you will require PowerShell version 5.1 or later, with Microsoft Az module version 6.1.0 and Microsoft Azure Resource Graph module version 0.11 or later highly recommended.
    Tip: Earlier versions of the Azure module may still be used, but with reduced functionality:
    • The original Microsoft Azure Resource Manager module (version 6.8.1 or later) may still be used, provided you do not want to collect Azure Hybrid Benefit data or enjoy improved performance (and notice that this is approaching end-of-life)
    • The newer Microsoft Az module (version 5.2.0 or later) is required to collect the Azure Hybrid Benefit data
    • The recommended pair of Microsoft Az module (version 6.1.0 or later) and Microsoft Azure Resource Graph module (version 0.11 or later) are required for adding improved performance, especially for enterprises with large implementations within Azure.
  • For connection to Microsoft Office 365 Online Service, the following are also required:
    • 64-bit server operating system
    • PowerShell 5.1 or later.
    Note: There are additional prerequisites if you choose to use the Microsoft Office 365 (deprecated) connector, rather than the recommended Microsoft 365 connector. For those additional prerequisites, see this guide.
  • For connection to Tanium Asset the following are also required:
    • Tanium Server version 7.3.314.3668
    • PowerShell version 5.1 or later running on Windows Server 2012 or later, or Windows 7 SP1 or later.
FlexNet Manager for SAP Applications - Admin Module Transport
  • SAP Basis release from 7.0 to 7.53.
The SAP GUI matching the SAP release must be installed.
FlexNet Manager for SAP Applications - Satellite Transport
  • SAP Basis release from 4.6C to 7.53.
No prerequisites.

FlexNet Manager Suite (On-Premises)

2021 R1