Duplicate User Recommendations Review

FlexNet Manager Suite 2022 R1 (On-Premises)

Verify the information in the Duplicate User Recommendations report, and process the recommendations.

After you reviewed the recommendations in the Duplicate User Recommendations report, you can change the user data of one or more duplicate users, so that they will be identified as the same user during consolidation. For example, you might need to modify a user's email address or their last name to enable consolidation. This procedure is also referred to as processing.

You can also ignore the recommendation. Depending on your choice, the recommendations for duplicates groups are assigned a status. The status helps you track your progress when you process the recommendations.

Note that FlexNet Manager for SAP Applications identifies the duplicates, but does not make any recommendations regarding which user details need to be changed so that the duplicate users can be consolidated.

The processing of duplicate user recommendations usually comprises the following steps:

  1. Modifying the user data in the grid. See Modifying User Data in the Grid.
  2. Changing the recommendations status in the grid. See Changing the Recommendation Status in the Grid.
  3. Committing the changes to the database to update the user primary data. See Committing Duplicate User Data Changes to the Dependent SAP Systems.
Recommendations that are gray are read-only and cannot be processed. This could have a number of reasons, such as the target system has no logical RFC destination, the target system may be unavailable, the user may not have sufficient rights for the system, or the recommendation may be blocked by another user.

FlexNet Manager Suite (On-Premises)

2022 R1