ServiceNow Inventory Connector

FlexNet Manager Suite 2022 R2 (On-Premises)

The ServiceNow inventory connector allows you to import into FlexNet Manager Suite inventory collected from target devices by ServiceNow (ServiceNow refers to this process as "discovery", whereas in FlexNet Manager Suite, "discovery" refers to just finding devices on the network, and "inventory" refers to gathering information about the software and hardware of the discovered device). With ServiceNow as an inventory source, the imported information includes both hardware information and raw evidence of installed applications. Once imported, the information is shown in FlexNet Manager Suite with a source type of either ServiceNow or ServiceWatch.

This introductory chapter gives useful orientation, and includes:

• Prerequisites
• Purpose and Architecture.