Prerequisite Software

FlexNet Manager Suite 2024 R2 (On-Premises)
The table below describes the supported operating systems and software prerequisites of FlexNet Manager Suite 2024 R2 at the time of release. Unless otherwise noted, support for a release includes support for all official service packs issued against the same release.
Component Operating System Prerequisite Software

Application Server
  • Windows Server 2012
  • Windows Server 2012 R2
  • Windows Server 2016
  • Windows Server 2019
  • Windows Server 2022.
The following three prerequisites apply to each server in a multi-server implementation:
  • Microsoft .NET Framework 4.7.2–4.8 (registration of ASP.NET is documented in Configure .NET and IIS, in either the Installation or Upgrading PDF files)
  • Microsoft Internet Information Services 8.0–10.0
  • Microsoft Message Queuing (MSMQ).
The following additional prerequisites apply only when the batch server components are installed.
Important: There must be one and only one batch server in your environment. The batch server may be installed on its own server; or it may be co-located on either your web application server or your inventory server; or all components may be installed on a single application server. Wherever the batch server is installed, the following additional prerequisites apply.
  • Microsoft Access Database Engine (32-bit)
  • SQL Server features: Client Tools Connectivity, Management Tools.
    Note: Microsoft Windows Server Core editions are not supported.
Database Server (including Cognos Database Server)
  • Windows Server 2012
  • Windows Server 2012 R2
  • Windows Server 2016
  • Windows Server 2019
  • Windows Server 2022
  • Amazon RDS for SQL Server.
Note: These initial comments apply to any of the following versions of Microsoft SQL Server (further version-specific comments are included below):
  • Microsoft SQL CLR (Common Language Runtime) integration must be enabled. FlexNet Manager Suite uses a signed CLR assembly with the SAFE permission set. On Microsoft SQL Server 2017 and later, creating and running this assembly is typically achieved by configuring a SQL Server login from the appropriate certificate and granting UNSAFE ASSEMBLY rights to the login. Alternative supported (but not recommended) configurations are to set the TRUSTWORTHY database property to “ON” for the compliance database, or to disable CLR strict security.
  • Multi-tenant installations require the Enterprise Edition of SQL Server. Single-tenant installations can use any edition of SQL Server.
  • Flexera Analytics requires that Microsoft SQL Server be configured to have the TCP/IP protocol enabled, and has network permissions to communicate with the database server (ensure that this is not prevented by firewall restrictions).
  • Amazon RDS is limited to SQL Server 2016 SP1, SP2, and SP3.
  • Microsoft SQL Server 2016 SP1
    Note: Ensure that at least SP1 has been applied, as this update repaired a fatal error. Also, run with compatibility level set to SQL Server 2012 (110).
  • Microsoft SQL Server 2017
  • Microsoft SQL Server 2019
    Note: IBM Cognos versions 11.2.4 and 11.1.7 are supported on Microsoft SQL Server 2019.
    Note: IBM Cognos version 11.0.13 is not supported on Microsoft SQL Server 2019.
    Note: Three points to check:
    1. Ensure that you have installed Cumulative Update Package 25 for SQL Server 2019 or later.
    2. As FlexNet Manager Suite uses SQL CLR, and this is not compatible with the memory-optimized tables feature introduced in SQL Server 2019, disable TempDB_Metadata using either of the following processes, and then restart SQL Server: 
      ALTER SERVER CONFIGURATION 
    SET MEMORY_OPTIMIZED TEMPDB_METADATA = OFF
GO
      or 
      EXEC sp_configure 'tempdb metadata memory-optimized', 0
GO
RECONFIGURE
GO
    3. In SQL Server 2019, Microsoft introduced changes in Intelligent Query Processing that may produce errors in pages of the web interface (for example, in the All Purchases page). Two possible workarounds that prevent the errors are, for the compliance database in FlexNet Manager Suite, to either:
      1. Turn off the following six Intelligent Query Optimizer components (as described in this Microsoft topic): 
        ALTER DATABASE SCOPED CONFIGURATION 
    SET BATCH_MODE_MEMORY_GRANT_FEEDBACK = OFF;
ALTER DATABASE SCOPED CONFIGURATION 
    SET ROW_MODE_MEMORY_GRANT_FEEDBACK = OFF;
ALTER DATABASE SCOPED CONFIGURATION 
    SET INTERLEAVED_EXECUTION_TVF = OFF;
ALTER DATABASE SCOPED CONFIGURATION 
    SET DEFERRED_COMPILATION_TV = OFF;
ALTER DATABASE SCOPED CONFIGURATION 
    SET TSQL_SCALAR_UDF_INLINING = OFF;
ALTER DATABASE SCOPED CONFIGURATION 
    SET BATCH_MODE_ON_ROWSTORE = OFF;
        or
      2. Run with compatibility level set to SQL Server 2017 (140).
  • Microsoft SQL Server 2022
    Note: IBM Cognos version 11.2.4 is supported on Microsoft SQL Server 2022.
    Note: IBM Cognos version 11.1.7 and version 11.0.13 are not supported on Microsoft SQL Server 2022.
    Note: Two points to check:
    1. As FlexNet Manager Suite uses SQL CLR, and this is not compatible with the memory-optimized tables feature introduced in SQL Server 2022, disable TempDB_Metadata using either of the following processes, and then restart SQL Server: 
      ALTER SERVER CONFIGURATION 
    SET MEMORY_OPTIMIZED TEMPDB_METADATA = OFF
GO
      or
      EXEC sp_configure 'tempdb metadata memory-optimized', 0
GO
RECONFIGURE
GO
    2. In SQL Server 2022, Microsoft introduced changes in Intelligent Query Processing that may produce errors in pages of the web interface (for example, in the All Purchases page). Two possible workarounds that prevent the errors are, for the compliance database in FlexNet Manager Suite, to either:
      1. Turn off the following six Intelligent Query Optimizer components (as described in this Microsoft topic):
        ALTER DATABASE SCOPED CONFIGURATION 
    SET BATCH_MODE_MEMORY_GRANT_FEEDBACK = OFF;
ALTER DATABASE SCOPED CONFIGURATION 
    SET ROW_MODE_MEMORY_GRANT_FEEDBACK = OFF;
ALTER DATABASE SCOPED CONFIGURATION 
    SET INTERLEAVED_EXECUTION_TVF = OFF;
ALTER DATABASE SCOPED CONFIGURATION 
    SET DEFERRED_COMPILATION_TV = OFF;
ALTER DATABASE SCOPED CONFIGURATION 
    SET TSQL_SCALAR_UDF_INLINING = OFF;
ALTER DATABASE SCOPED CONFIGURATION 
    SET BATCH_MODE_ON_ROWSTORE = OFF;
        or
      2. Run with compatibility level set to SQL Server 2019 (150).
  • Microsoft SQL Server Client Tools, of the same version.
Flexera Analytics / Cognos Server
Note: Flexera Analytics Server is not supported in multi-tenant installations.
  • Windows Server 2012
  • Windows Server 2012 R2
  • Windows Server 2016
  • Windows Server 2019 (does not support Datacenter Edition).
  • IBM Cognos version 11.2.4 FP3 (includes log4j mitigation)
  • .NET Framework 4.7.2–4.8 (registration of ASP.NET is documented in Configure .NET and IIS, in either the Installation or Upgrading PDF files)
Important: When Flexera Analytics is installed on a server other than the database server running the content store database, you must enable communication between the Flexera Analytics host and the database server:
  • For SQL Server 2017 and later, install the Microsoft OLE DB Driver for SQL Server on the host
  • For SQL Server 2012 to 2016, install Microsoft SQL Server Native Client 2012 on the server hosting Flexera Analytics (this 2012 version of the Native Client interoperates successfully when the remote database is SQL Server 2016 SP1 with the correct compatibility mode set, as noted above).
Web Browser
The following are the minimum versions of popular web browsers that are currently supported. FlexNet Manager Suite supports the latest version and up to 5 previous versions for each browser listed below:
  • Microsoft Edge for Windows 125.0.0 - 130.0.0
  • Google Chrome 125.0.0 - 130.0.0
  • Mozilla Firefox 126.0.0 - 131.0.0
  • Apple Safari 13.0.0 - 18.0.0

Some Flexera Analytics menu options are not available in the Chrome browser.

Support for future web browser releases cannot be verified; however, there are no anticipated issues for future releases.

Flexera Analytics is not compatible with Microsoft Edge.

A minimum screen resolution of 1024 horizontal pixels is required.

Note: Microsoft dropped support for Internet Explorer in June 2022.
FlexNet Inventory Agent

Windows platforms:

  • Windows Server 2008 R2 x64, 2012, 2012 R2, 2012 R2 SP1, 2016, 2019, 2022
  • Windows Server Core 2008 R2 x64, 2012, 2012 R2
  • Windows Server Standard (previously known as Windows Server Core) 2016, 2019
  • Windows 7, 8, 10, 11
    Note: Windows systems that can run on ARM-based devices are also supported.

Linux platforms:

  • Amazon Linux 2, 2023 (ARM64/AArch64; x86, 32-bit and 64-bit)
    • ARM (AArch64) requires glibc 2.17 or newer
  • CentOS 6-7.5 (x86, 32-bit and 64-bit); 7.6-9 (x86 64-bit only); CentOS Stream 10
  • Debian Linux 8–11.3 (x86, 32-bit and 64-bit); 11.5, 12.0–12.7 (x86 64-bit only)
    • For Debian Linux 9.4, 9.5 and 10 (both 32-bit and 64-bit), minimal installations of the OS core omit the ifconfig command. This prevents collection of the IP address and MAC address in inventory. The root user can use the following command to restore this functionality:
           apt-get install net-tools  -y
  • Fedora Linux 26 (x86, 32-bit and 64-bit); 27-40 (x86 64-bit only)
  • Support for POWER, ARM64 (aarch64) and s390x (IBM zSystem) systems that include glibc 2.17 or newer:

    • CentOS 7.4 and later

    • Debian 8 and later

    • Fedora 21 and later

    • Red Hat Enterprise Linux (RHEL) 7.4 and later

    • SUSE 12 and later

    • Ubuntu 14.04 and later.

      • POWER microprocessor support is restricted to little-endian builds (ppc64le) only. The FlexNet Inventory Agent does not run on any distribution that is big-endian (ppc64). Distributions that do not have a ppc64le build are not supported on POWER microprocessors, and these unsupported distributions include Amazon Linux, Oracle Linux, and Photon OS (however, these continue to be supported as listed on Intel architecture).
  • Nutanix AHV hypervisor. All versions that are within their product support lifecycle and use the libvirt library are supported.
  • OpenSUSE Leap 42.2, 42.3 (x86, 32-bit and 64-bit); 15-15.6 (x86 64-bit only)
  • Oracle Linux 6.0–6.10 (x86, 32-bit and 64-bit); 7.0-8.10 and 9.0-9.4 (x86 64-bit only)
  • Photon OS 3.0-5.0
  • Red Hat Enterprise Linux (RHEL) 6.0-6.10 (x86, 32-bit and 64-bit); 7.0-8.10 and 9.0-9.4 (x86 64-bit only)
  • Rocky Linux 8, 9
  • SUSE Linux Enterprise Server 12 SP3, 12 SP4, 12 SP5, 15, 15 SP1, 15.2-15.6 (x86 64-bit only)
  • Ubuntu 14–17.04 (x86, 32-bit and 64-bit); 17.10-24.04 (x86 64-bit only)
Other platforms:
  • AIX 7.1 LPARs with Technology Level 5 or later, AIX 7.2
  • macOS 10.15.4–15 (applicable for both Intel and Apple M-series processors)
    • If you need to run the FlexNet Inventory Agent of version 20.1 or earlier on an Apple M-series processor ("Apple silicon"), Rosetta 2 must be installed and running. This is Apple's solution for transitioning most Intel-based applications to run on Apple silicon. There are two possible command formats for installing Rosetta 2:
      • Interactive installation that asks for agreement to the Rosetta 2 license:
        /usr/sbin/softwareupdate 
    --install-rosetta
      • Non-interactive installation:
        /usr/sbin/softwareupdate 
    --install-rosetta --agree-to-license
  • Solaris 10–11 (SPARC), Zones for versions 10–11
  • Solaris 10–11.4 (x86), Zones for versions 10–11

No prerequisites.

Flexera Kubernetes inventory agent
  • Linux x86_64
  • Linux s390x (Requires glibc 2.17 or newer)
  • Linux AArch64/ARM64 (Requires glibc 2.17 or newer)
The following implementations of Kubernetes are supported on Linux x86_64:
  • Kubernetes 1.16-1.30
  • Amazon EKS
  • Azure AKS
  • kind (Kubernetes in Docker)
  • Minikube
  • OKD 4.x
  • Red Hat OpenShift 4.x
The following implementations of Kubernetes are supported on Linux s390x:
  • Kubernetes 1.16-1.30
  • OKD 4.x
  • Red Hat OpenShift 4.x
The following implementations of Kubernetes are supported on Linux AArch64/ARM64:
  • Kubernetes 1.16-1.30
FlexNet Beacon
  • Windows Server 2012, 2012 R2, 2016, 2019, 2022
  • Windows 8, 10, 11.
  • .NET Framework versions 4.7.2–4.8
  • Any supported web browser.
  • For Oracle Database inventory, Oracle OLE DB Provider (32-bit), version 10.2.0.3 or later.
  • For connections to import data from DB2 databases, IBM OLE DB Provider (32-bit or 64-bit). Whether the driver is 32-bit or 64-bit is determined by the operating system, so that for 64-bit operating systems the 64-bit drivers are required.
  • PowerShell 5.1 or later.
  • For connection to AWS, you also require AWS Tools for PowerShell version 3.3.283.0 or later.
  • For connection to Citrix Cloud, you will require any version of Citrix Remote PowerShell SDK.
  • For connection to Microsoft Azure you will require PowerShell version 5.1 or later, with Microsoft Az module version 6.1.0 and Microsoft Azure Resource Graph module version 0.11 or later highly recommended.
    Tip: Earlier versions of the Azure module may still be used, but with reduced functionality:
    • The original Microsoft Azure Resource Manager module (version 6.8.1 or later) may still be used, provided you do not want to collect Azure Hybrid Benefit data or enjoy improved performance (and notice that this is approaching end-of-life)
    • The newer Microsoft Az module (version 5.2.0 or later) is required to collect the Azure Hybrid Benefit data
    • The recommended pair of Microsoft Az module (version 6.1.0 or later) and Microsoft Azure Resource Graph module (version 0.11 or later) are required for adding improved performance, especially for enterprises with large implementations within Azure.
  • For connection to Microsoft Office 365 Online Service, the following are also required:
    • 64-bit server operating system
    • PowerShell 5.1 or later.
    Note: There are additional prerequisites if you choose to use the Microsoft Office 365 (deprecated) connector, rather than the recommended Microsoft 365 connector. For those additional prerequisites, see this guide.
  • For connection to Tanium Asset the following are also required:
    • Tanium Server version 7.3.314.3668–7.5.5.1140
    • PowerShell version 5.1 or later running on Windows Server 2012 or later, or Windows 7 SP1 or later.
FlexNet Manager for SAP Applications - Admin Module Transport
  • SAP Basis release from 7.0 to 7.53.
 The SAP GUI matching the SAP release must be installed.
FlexNet Manager for SAP Applications - Satellite Transport
  • SAP Basis release from 4.6C to 7.53.
 No prerequisites.

FlexNet Manager Suite (On-Premises)

2024 R2