Setting Import Properties
Review each of the properties and enable only those you want to have enabled. By default, the value is unchecked (off) for all import properties; you must check the checkbox for each property you want to enable before running a job.
By checking the box next to the corresponding property, you are allowing the system to either insert a new record or update an existing record in the listed table. If a property value is left unchecked, you are not allowing the system to insert or update existing records in the listed table.
| • | Changing Import Property Settings—Describes how to change an Import setting. |
| • | About Import Properties—Lists the Import properties and describes their functions. |
| • | About Flexera Business Service Mapping—Provides additional information about importing Business Service Mapping data from Flexera One. |
Changing Import Property Settings
Important:To make changes to any of the properties, follow the instructions in the yellow banner and click where indicated. This will change the application scope you are working in and allow you to edit the properties in this page.
To change an Import property setting
| 1. | Go to Filter navigator and search for Flexera One. |
| 2. | Navigate to Flexera One > Import Configurations > Import Properties. |
| 3. | Click Import Properties, and make your property setting changes. |
| 4. | Click Save. |
See the Import property descriptions below for details about those properties.
|
Property |
Description |
|
Choose Company Coalesce Field |
Enter either Name or Technopedia ID. Name: Matches Company records using the Name field. (May update existing Company records.) Technopedia ID: Matches Company records using a unique Technopedia ID. (Will create a unique record to be managed by this integration—even if one with the same name already exists.) |
|
Insert Hardware Models and Lifecycle (Required for Hardware records) |
Checked: Allow inserting of new hardware model and lifecycle records. Unchecked: Prevent inserting new hardware model and lifecycle records. |
|
Update Hardware Models and Lifecycle (Required for Hardware records) |
Checked: Allow updates to existing hardware model and lifecycle records. Unchecked: Prevent updates to existing hardware model and lifecycle records. |
|
Enable Flexera Hardware Specification Content Pack |
Checked: Allows insert of Hardware Model Profile and Hardware Model Power attributes into the Hardware Model table. Unchecked: Prevents insert of Hardware Model Profile and Hardware Model Power attributes into the Hardware Model table. |
|
Insert Hardware CIs (Required for Computers, Network Gear, Network Adapters) |
Checked: Allow inserting of new hardware CI records. Unchecked: Prevent inserting new hardware CI records. |
|
Update Hardware CIs (Required for Computers, Network Gear, Network Adapters) |
Checked: Allow updates to existing hardware CI records. Unchecked: Prevent updates to existing hardware CI records. |
|
Insert Software Models and Lifecycles (Required for Software installations and Computer OS) |
Checked: Allow inserting of new software model and lifecycle records. Unchecked: Prevent inserting new software model and lifecycle records. |
|
Update Software Models and Lifecycles (Required for Software installations and Computer OS) |
Checked: Allow updates to existing software model and lifecycle records. Unchecked: Prevent updates to existing software model and lifecycle records. |
|
Insert Software Installations |
Checked: Allow inserting of new software installation records. Unchecked: Prevent inserting new software installation records. |
|
Update Software Installations |
Checked: Allow updates to existing software installations and software models records. Unchecked: Prevent updates to existing software installations and software models records. |
|
Let Flexera Update Active Install = True/False for Flexera Normalized Software Installations |
Yes: Allows Flexera to update. No: Prevents Flexera from updating. ServiceNow automatically sets this to TRUE. This setting allows Flexera to update the Active Install value on the Software Installation record if our records indicate it is no longer installed. |
|
Insert Network Adapter and IP Address records (Requires Hardware Insert/Update enabled) |
Checked: Allow inserting of new network adapter and IP Address records. Unchecked: Prevent inserting new network adapter and IP Address records. |
|
Update Network Adapter and IP Address records (Requires Hardware Insert/Update enabled) |
Checked: Allow updates to existing network adapter and IP Address records. Unchecked: Prevent updates to existing network adapter and IP Address records. |
|
Insert Network Gear |
Checked: Allow inserting of new Network Gear related records. Unchecked: Prevent inserting new Network Gear related records. |
|
Update Network Gear |
Checked: Allow updates to existing Network Gear related records. Unchecked: Prevent updates to existing Network Gear related records. |
|
Populate Network Gear Data into |
Network Gear Table Only: Populate Network Gear Data into cmdb_ci_netgear table. Network Gear Child Tables: Populate Network Gear Data into child tables for cmdb_ci_netgear. For Example: Router, Firewall, or Switch. |
|
Insert Mobile Device |
Checked: Allow inserting of new Communication Device related records. Unchecked: Prevent inserting new Communication Devices related records. |
|
Update Mobile Device |
Checked: Allow updates to existing Communication Device related records. Unchecked: Prevent updates to existing Communication Device related records. |
|
Enable Flexera Business Service Mapping |
Checked: Allows insert of application service and CI relationship data into ServiceNow. Unchecked: Prevents insert of application service and CI relationship data into ServiceNow. |
About Flexera Business Service Mapping
For Flexera One customers who have IT Visibility and Cloud Migration and Modernization capabilities, checking Enable Flexera Business Service Mapping in Import Properties allows the Flexera One integration to pull in Business Service Mapping datasets.
There are two tables for storing Business Service Mapping data:
| 1. | Application Service (cmdb_ci_service_auto) stores application service records from Cloud Migration and Monetization. |
| 2. | CI Relationships (cmdb_rel_ci) stores and creates relationships between services and other associated assets that use the services. |