Setting Integration Properties
Important:The default settings for the Flexera One app’s Integration properties are suitable for most organizations. In most cases, you can keep the default settings.
If necessary, Integration properties can be changed within the Flexera One ServiceNow app.
• | About Integration Properties—Lists the Integration properties and describes their functions. |
• | Changing Integration Property Settings—Describes how to change an Integration setting. |
See the Integration property descriptions below for details about those properties.
Property |
Description |
Prevent IRE class switch on Update |
Checked: Prevents changes to the class (such as Windows Server or Linux Server) of an existing record when it is being updated. Unchecked: Allows changes to the class of an existing record when the current record’s class is different than the updated information. Default: Unchecked. |
Enable Flexera Business Service Mapping |
Checked: Allows insert of business service-related data into ServiceNow Application Service table. Unchecked: Prevents insert of business service-related data into ServiceNow Application Service table. Default: Checked. |
Enable Logging |
Checked: Flexera Logging is enabled and accessible in the ServiceNow Log table. Unchecked: Flexera Logging is disabled. No Flexera related log is generated. Default: Checked. |
Changing Integration Property Settings
Note:The default Integration property settings are appropriate for most organizations.
Follow the instructions below if your implementation requires you to alter the Integration property settings.
To change an Integration property setting
1. | Go to Filter navigator and search for Flexera One. |
2. | Navigate to Flexera One > Integration Properties. |
3. | Click Integration Properties, and make your property setting changes. |
4. | Click Save. |