Setting Import Properties
After installation, all Import properties are unchecked (off) by default. Each Import properties must be checked to continue with the configuration of the Flexera One ServiceNow app. These properties must be checked prior to running a job.
| • | Changing Import Property Settings—Describes how to change an Import setting. |
| • | About Import Properties—Lists the Import properties and describes their functions. |
Changing Import Property Settings
To change an Import property setting
| 1. | Go to Filter navigator and search for Flexera One. |
| 2. | Navigate to Flexera One > Import Properties. |
| 3. | Click Import Properties, and make your property setting changes. |
| 4. | Click Save. |
See the Import property descriptions below for details about those properties.
|
Property |
Description |
|
Choose Company Coalesce Field |
Enter either Name or Technopedia ID. Name: Matches Company records using the Name field. (May update existing Company records.) Technopedia ID: Matches Company records using a unique Technopedia ID. (Will create a unique record to be managed by this integration—even if one with the same name already exists.) |
|
Inserting Manufacturer/Publisher company data (Required for Hardware Manufacturer and Software Publisher details) |
Checked: Allow inserting of new company records. Unchecked: Prevent inserting new company records. |
|
Updating Manufacturer/ Publisher company data (Required for Hardware Manufacturer and Software Publisher details) |
Checked: Allow updates to existing company records. Unchecked: Prevent updates to existing company records. |
|
Insert Hardware Models and Lifecycle (Required for Hardware records) |
Checked: Allow inserting of new hardware model and lifecycle records. Unchecked: Prevent inserting new hardware model and lifecycle records. |
|
Update Hardware Models and Lifecycle (Required for Hardware records) |
Checked: Allow updates to existing hardware model and lifecycle records. Unchecked: Prevent updates to existing hardware model and lifecycle records. |
|
Insert Hardware CIs (Required for Computers, Network Gear, Network Adapters) |
Checked: Allow inserting of new hardware CI records. Unchecked: Prevent inserting new hardware CI records. |
|
Update Hardware CIs (Required for Computers, Network Gear, Network Adapters) |
Checked: Allow updates to existing hardware CI records. Unchecked: Prevent updates to existing hardware CI records. |
|
Insert Software Models and Lifecycle (Required for Software installations and Computer OS) |
Checked: Allow inserting of new software model and lifecycle records. Unchecked: Prevent inserting new software model and lifecycle records. |
|
Update Software Models and Lifecycle (Required for Software installations and Computer OS) |
Checked: Allow updates to existing software model and lifecycle records. Unchecked: Prevent updates to existing software model and lifecycle records. |
|
Insert Software Installations |
Checked: Allow inserting of new software installation records. Unchecked: Prevent inserting new software installation records. |
|
Update Software Installations |
Checked: Allow updates to existing software installations and software models records. Unchecked: Prevent updates to existing software installations and software models records. |
|
Let Flexera Update Active Install = True/False for Flexera Normalized Software Installations |
Yes: Allows Flexera to update. No: Prevents Flexera from updating. ServiceNow automatically sets this to TRUE. This setting allows Flexera to update the Active Install value on the Software Installation record if our records indicate it is no longer installed. |
|
Insert Network Adapter and IP Address records (Requires Hardware Insert/Update enabled) |
Checked: Allow inserting of new network adapter and IP Address records. Unchecked: Prevent inserting new network adapter and IP Address records. |
|
Update Network Adapter and IP Address records (Requires Hardware Insert/Update enabled) |
Checked: Allow updates to existing network adapter and IP Address records. Unchecked: Prevent updates to existing network adapter and IP Address records. |
|
Insert Network Gear |
Checked: Allow inserts to existing Network Gear related records. Unchecked: Prevent inserts to existing Network Gear related records. |
|
Update Network Gear |
Checked: Allow updates to existing Network Gear related records. Unchecked: Prevent updates to existing Network Gear related records. |
|
Populate Network Gear Data into |
Network Gear Table Only: Populate Network Gear Data into cmdb_ci_netgear table. Network Gear Child Tables: Populate Network Gear Data into child tables for cmdb_ci_netgear. For Example: Router, Firewall, or Switch. |