Setting Integration Properties
Important:The default settings for the Flexera One app’s Integration properties are suitable for most organizations. In most cases, you can keep the default settings.
If necessary, Integration properties can be changed within the Flexera One ServiceNow app.
| • | About Integration Properties—Lists the Integration properties and describes their functions. |
| • | Changing Integration Property Settings—Describes how to change an Integration setting. |
| • | About Flexera Business Service Mapping—Provides additional information about integrating Business Service Mapping data from Flexera One. |
See the Integration property descriptions below for details about those properties.
|
Property |
Description |
|
Prevent IRE class switch on Update |
Checked: Prevents changes to the class (such as Windows Server or Linux Server) of an existing record when it is being updated. Unchecked: Allows changes to the class of an existing record when the current record’s class is different than the updated information. Default: Unchecked. |
|
Enable Flexera Business Service Mapping |
Checked: Allows insert of application service and CI relationship data into ServiceNow. Unchecked: Prevents insert of application service and CI relationship data into ServiceNow. Default: Checked. |
|
Enable Logging |
Checked: Flexera Logging is enabled and accessible in the ServiceNow Log table. Unchecked: Flexera Logging is disabled. No Flexera related log is generated. Default: Checked. |
|
Enable Test Load |
Checked: It allow to insert limited (30,000 records by default) data into Flexera Native Tables in ServiceNow. Unchecked: Not allow to insert limited (30,000 records by default) data into Flexera Native Tables in ServiceNow. Default: Unchecked. |
|
Test Load Record Count |
Provide a numeric value to set a Test Load record count greater than 30,000. Default: 30,000. |
Changing Integration Property Settings
Note:The default Integration property settings are appropriate for most organizations.
Follow the instructions below if your implementation requires you to alter the Integration property settings.
To change an Integration property setting
| 1. | Go to Filter navigator and search for Flexera One. |
| 2. | Navigate to Flexera One > Integration Properties. |
| 3. | Click Integration Properties, and make your property setting changes. |
| 4. | Click Save. |
About Flexera Business Service Mapping
For Flexera One customers who have IT Visibility and Cloud Migration and Modernization capabilities, checking Enable Flexera Business Service Mapping in Import Properties allows the Flexera One integration to pull in Business Service Mapping datasets.
There are two tables for storing Business Service Mapping data:
| 1. | Application Service (cmdb_ci_service_auto) stores application service records from Cloud Migration and Monetization. |
| 2. | CI Relationships (cmdb_rel_ci) stores and creates relationships between services and other associated assets that use the services. |