Performing Manual Issue Resolution
AdminStudio 2021 | 21.0 | Application Manager
Edition:Application Manager is included with AdminStudio Professional and Enterprise Editions.
Due to their complexity, some conflicts require manual resolution using InstallShield Editor or the Virtual Package Editor.
To perform manual issue resolution for Windows Installer or App-V packages, perform the following steps.
To perform manual issue resolution:
| 1. | Perform testing, as described in Performing Compatibility, Best Practices, and Risk Assessment Testing and Performing Application Conflict Testing. |
| 2. | Perform automatic issue resolution, as described in Performing Automatic Issue Resolution. |
| 3. | Open the Analyze tab, and select a package in the tree. The Summary tab of the Analyze Deployment Type View opens. |
| 4. | Open the tab of the test group that contains an issue that you want to resolve. |
| 5. | Locate the test that contains an issue that you want to resolve, and expand it to display the errors or warnings were generated by this test: |
These error/warning messages list information specific to the package that explains why the error or warning was generated, such as the table name and/or the component name that is causing the issue.
| 6. | Review the information in the error or warning message, and consult the Manual Fix subsection of this test’s topic in About Analyze Tests. |
| 7. | If you determine that it is possible to manually resolve this issue, do one of the following: |
| • | Windows Installer packages—Open the package in InstallShield Editor and create a fix transform to resolve this issue. |
Note:For information on using InstallShield Editor, see Customizing and Authoring Installations Using InstallShield.
| 8. | After resolving the issue, delete the package from the Application Catalog, and then reimport the package (and, for Windows Installer packages, the fix transform file) into the Application Catalog. |
| 9. | Perform testing again to confirm that the fix resolved the issue. |
See Also
Customizing and Authoring Installations Using InstallShield
Viewing and Filtering Test Results
Setting Automatic Fix Preferences for Operating System Compatibility and Browser Compatibility Tests