App Broker for BMC enables organizations to provide intelligent license checking and reclamation as well as the automated deployment of applications to improve efficiency, reduce costs, and maintain continual license compliance.
The following diagram provides an overview of how App Broker interacts with MyIT and FlexNet Manager Suite to complete a software request.
App Broker / MyIT Integration Overview
As illustrated in this diagram, the following steps take place when an employee requests software in MyIT.
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Employee requests software in MyIT—An employee submits a software request from either the service portal or service catalog interface of MyIT.
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MyIT sends request to App Broker—MyIT sends the request to App Broker.
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App Broker obtains license information—App Broker obtains license information from FlexNet Manager Suite, which can include performing an advanced license check (considering second use rights, upgrade/downgrade rights, and exceptions).
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License and cost information is sent to MyIT—The license information obtained from FlexNet Manager Suite, along with cost information, is displayed in MyIT, where the approver can review the cost that will be incurred and decide whether to approve the request.
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Request is sent through approval process, if required—If the requested catalog item requires approval, the request is sent through the MyIT approval process.
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License is reserved—If a license is required and the request is approved, App Broker reserves a license.
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App Broker deploys software via deployment system—App Broker automatically deploys the software to the specified device using the appropriate deployment system.
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Status information displayed in MyIT—The status of the software deployment is displayed in MyIT. During the delivery stage, App Broker continually monitors the status of requests, updates the status in MyIT.