Alternate Targets

App Portal 2020 R1

Sometimes when a user selects a catalog item and goes to check it out, they are prevented from doing so for various reasons. For example:

Machine is not found—If the user’s machine is not found by App Portal, they will be prevented from checking out.
Machine not on network—If a user’s machine is not on the network, it means that the standard method for installing software using System Center Configuration Manager or Altiris cannot be used.
Version user wants is not in the catalog—If a user wants a more recent version of an application than the version that is in the catalog, they would not want to check out the older version; instead they would want to indicate that they would like the IT department to purchase the latest version.

To enable you to accommodate all of these types of situations using the current checkout structure available on the Browse Catalog tab (the App Portal storefront), you can create alternate targets that would be available for selection whenever a user attempts to check out a Software catalog item, as shown on the Choose Target panel of the Checkout Wizard.

Choose Target Panel of Checkout Wizard Displaying Alternate Targets

Note:Alternate targets are only displayed for Software catalog items, not General catalog items.

If a user selects an alternate target and then clicks Next, the original catalog item is replaced by the new alternate target, and checkout can proceed.

You create alternate targets on the Alternate Targets view.

Administration > Alternate Targets View

The Alternate Targets view includes the following properties:

Alternate Targets View Properties

Property

Description

Add New Alternate Target

Click to open the Create New Alternate Target Dialog Box.

ID

Number identifying the alternate target.

Alternate Target Text

Lists the name of the alternate target, which is the text that will be displayed on the Choose Target panel of the Checkout Wizard.

General Catalog Item

Lists the general catalog item that is associated with this alternate target.

Note:If a user selects one of the alternate targets during checkout, the general catalog item associated with the selected alternate target will be checked out rather than the software catalog item that was originally selected.

See Also