About App Broker for ServiceNow
Like App Portal, App Broker for ServiceNow is an enterprise app store for desktop applications that enables IT to maintain license compliance while providing automated software delivery. But with App Broker for ServiceNow, instead of using the App Portal end user interface, employees request software directly in the ServiceNow self-service portal. In other words, you manage your application catalog using App Portal, but users request software catalog items using the ServiceNow interface.
Using App Broker for ServiceNow enables you to provide your employees with a single service portal for all request types: software, hardware, and other IT services, while also enabling you to optimize software license use and enable automated software delivery through System Center Configuration Manager, Intune, Symantec Altiris, VMware Workspace ONE UEM, Jamf Pro, and/or Jamf Cloud.
Additional information about App Broker for ServiceNow is provided in the following sections: