Catalog Behavior Subtab

Specifies the duration that the My Requests page refreshes for users.

Note: Only users in roles will have the auto-refresh enabled.

When enabled a user can cancel their requests at any stage of the request process. When disabled a user cannot cancel the request after it has been submitted to SCCM for delivery.

Select to enable a rating system that allows users to give a rating and textual feedback after an application has been successfully installed. The rating will be visible for others to see as they browse the catalog. The ability to rate an item is designated by a yellow star in the Actions column after installation.

If this option is selected, accepting a request marks an item as acknowledged by the approver. The App Portal user interface will update to indicate which approver (from a pool of approvers) has accepted the request so that the rest of the pool does not need to take any action. Accepting a request causes approval reminder emails to stop being sent to other approvers in the pool.

Select this option to display the Approve and Reject buttons on the My Requests tab. When this option is not selected, the approvers have to open the Approve / Reject tab and click on the request name to approve or reject the request.

This option is often not selected when you use mandatory approver questionnaires where the approver will always have to open the request details to review and answer questions.

Select this option to display a small icon next to the installation status icon under the status column on the My Requests tab to indicate whether the machine policy refresh was successful. If this option is not selected, only those with the Catalog Security role of Manage All Requests will see this status icon.

Display a warning to the user if an application installation takes longer than the number of hours specified.

When an item is approved, rejected, etc., a status popup opens, by default, in the bottom right of the screen. To change the position of this status popup, select another location from this dropdown list.

Specify the length of time, in seconds, that a status popup will remain open on the screen.

This option is not used when the My Requests Status - Modal option is selected.

Select this option to enable the My Apps tab, where users can view a list of all of the applications installed on their device(s) and address automatic and administrator-defined alerts to ensure that those applications comply with corporate software policies.

Important: In order to enable the My Apps tab, you must be also connected to FlexNet Manager Platform via the Flexera Service Gateway. For more information, see Enabling the My Apps Tab.

To control which applications are displayed on the My Apps tab—and also which applications receive automatically-generated unused software alerts, select only the FlexNet Manager Platform classifications that you want to display.

The following classifications are available:

When enabled, the user will be redirected to the Help tab and open the UserTutorial.htm file specified in Web\Help\UserTutorial.htm. Content can be entered here to train the user on their first visit. Content can include a Flash tutorial or similar training information.

When enabled App Portal will use the approver specified in the Email Settings > Default Approver. This approver is used when an approver cannot be determined or if approval is specified but no approver is defined. If you do not want to allow the request to complete if an approver could not be found, deselect this option and the user will receive a notification indicating that the request cannot continue.

Select this option to enable users to edit the list of applications displayed on the Application Survey screen. If this option is not selected, all items in the list are selected and users cannot edit them.