App Portal 2014
On the My Current Alerts subtab of the My Apps tab, users are prompted to respond to the following types of alerts:
| • | Unused software alert—As soon as the My Apps feature is enabled, App Portal will automatically send alerts to users for each installed application that they have not used for the number of days specified by the App Portal administrator in the License Reclamation Threshold field. The alert prompts the user to either complete a business justification survey to keep the seldom-used application or uninstall it |
Note: Unused software alerts will only be sent for applications belonging to the FlexNet Manager Platform application classifications (such as Commercial) that are selected in the App Portal My Apps Options settings. If no classifications are selected, then unused software alerts will be sent for all applications.
Note: You can shorten the length of your license reclamation threshold on the Profile > Preferences tab. See Setting License Reclamation Threshold on the Preferences Tab. However, you are not permitted to set your license reclamation threshold to a value greater than the global setting.
| • | Proof of purchase alert—When informed by FlexNet Manager Platform that there are no remaining licenses for an application, administrators add that application to the Proof of purchase alert action catalog item, which triggers an alert to be sent to all users who have that application installed. To resolve the alert, users are prompted to provide proof of purchase for the unlicensed software. |
| • | Administrator-created action alert—An administrator can create a custom alert and attach a question template to it to gather information. The alert prompts the user to answer questions to provide this information. This information is delivered to the administrator via the standard checkout process. |
Note: If the App Portal administrator has selected the Enable My Apps Notifications option is in the My Apps Options section of the Admin tab, each time a user receives an alert on the My Apps tab, they will also receive an email notification.
When an end user resolves an alert, it is listed on the My Resolved Alerts subtab. Each time an end user resolves an alert, the Software Policy Score improves for their device.
See Also
Viewing Your Installed Applications on the My Apps Tab
Viewing Your Software Policy Score™ Chart on the My Apps Tab
App Portal 2014 End User GuideJune 5, 2014 |
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