Verify Domain Credentials Across Computers by Invoking GetTenants and GetFlexeraIDForApplication API

On the FlexNet Manager Suite server, once you are able to browse to the ComplianceAPIService without being prompted to log in (as described in Testing FlexNet Manager Suite On Premises Server Authentication Settings), try to invoke the GetTenants and GetFlexeraIDForApplication API. You should be able to invoke them without encountering any issues.

To invoke GetTenants and GetFlexeraIDForApplication APIs:

1. On the FlexNet Manager Suite server machine, enter the following URL in a web browser:

http://<FNMPServer>/ManageSoftServices/ComplianceAPIService/ComplianceAPIService.asmx

such as:

http://win2008r2fnmp/ManageSoftServices/ComplianceAPIService/ComplianceAPIService.asmx

Tip:When identifying the FlexNet Manager Suite server in this URL, you can enter either the application server name or the server IP address.

The ComplianceAPIService page on the FlexNet Manager Suite server should open without prompting you to enter network credentials:

2. Click on GetTenants in the list. If this API is working correctly, the following page should be displayed:

3. Return to the main ComplianceAPIService page and click on GetFlexeraIDForApplication in the list. If this API is working correctly, the following page should be displayed:

If an error message is displayed instead, FlexNet Manager Suite is not configured properly. One of the following could be causing this problem:

Prevented by Active Directory policy—This type of error usually means that the System Administrator has changed the Active Directory policy so that it prevents the Flexera Software services from working.
User does not have access to IIS—The user who is testing the connections may not have access to IIS if they are in the wrong security groups.