Adding New Users

To add new users in Flexera One in order to give them an authentication mechanism for using the system, perform the following steps. To add users to an existing group refer to Adding Users to an Existing Group.

Note:If you are adding a new IT Asset Management user, you must first add the user to Flexera One using the steps below. Then, you must grant IT Asset Management authorizations if the user does not already have any assigned. For more information about adding IT Asset Management authorizations, refer to Managing User Accounts within the IT Asset Management section of the help.

To add new users to Flexera One:

1. You can add users from either of the following pages:
From the User Management page (Administration > Identity Management > User Management), click the Invite User button.
From the Invitations page (Administration > Identity Management > Invitations), click the Invite User button.
2. An Invite User slideout appears. Here, enter the email address of the user to add, and choose the role or roles you want to give to that user. For descriptions of roles, refer to Flexera One Roles.
3. Click Send Invitation.
4. If you have added an IT Asset Management user, you must also grant IT Asset Management authorizations if the user does not already have any assigned. For more information about adding IT Asset Management authorizations, refer to Managing User Accounts within the IT Asset Management section of the help.
5. Repeat these steps for all users needing access in your Organization.

Note:Expired invitations are purged from the backend database 30 days after the invitation expires. Invitations expire 7 days after they are sent if they are not accepted or are declined.

Adding Users to an Existing Group

In addition to adding users from the User Management page, you can add users to an existing group. This provides the ability to do a bulk update of users within a group.

To add new users to an existing group:

1. Go to the Group Management page (Administration > Identity Management > Group Management).
2. Click the name of the group you are adding users to. You can use the filter on the Group name column to help find the group you are searching for when the list of groups is large.

When you click the group name, the group record slideout appears with tabs available for Details, Roles, Users, and Billing Centers.

3. Click the Users tab within that group.

The Users tab displays a list of users that can be added or removed from the group. If there are any users already in the group, those users appear at the top of list (with check boxes selected).

4. To add users to the group, click the check boxes next to those users and click Save. To remove a user, deselect the check boxes of those users and click Save. You can also select all or deselect all users using the check box at the top of the selection column before clicking Save.
5. If you have added an IT Asset Management user to a group, you must also grant IT Asset Management authorizations if the user does not already have any assigned. For more information about adding IT Asset Management authorizations, refer to Managing User Accounts within the IT Asset Management section of the help.