Adding New Users

To add new users in Flexera One in order to give them an authentication mechanism for using the system, perform the following steps. To add users to an existing group refer to Adding Users to an Existing Group.

Note:If you are adding a new IT Asset Management user, you must first add the user to Flexera One using the steps below. Then, you must grant IT Asset Management authorizations if the user does not already have any assigned. For more information about adding IT Asset Management authorizations, refer to Managing User Accounts within the IT Asset Management section of the help.

To add new users to Flexera One:

1. At the bottom of Flexera One’s left-hand navigation panel, click Administration.

When the Administration slide-out panel appears, click Users to open the Users tab.

2. You can add users in either of the following ways using the Administration slide-out panel:
Click the Users tab. Click the Add User button, and then click the INVITE USER button.
Click the Invitations tab. Click the INVITE USER button.
3. An Invite User slide-out panel appears. Here, enter the email address of the user to add, and choose the role or roles you want to give to that user. For descriptions of roles, refer to Flexera One Roles.
4. Click SEND INVITATION.
5. If you have added an IT Asset Management user, you must also grant IT Asset Management authorizations if the user does not already have any assigned. For more information about adding IT Asset Management authorizations, refer to Managing User Accounts within the IT Asset Management section of the help.
6. Repeat these steps for all users needing access in your Organization.

Note:Expired invitations are purged from the backend database 30 days after the invitation expires. Invitations expire 7 days after they are sent if they are not accepted or are declined.

Adding Users to an Existing Group

In addition to adding users from the Users tab, you can add users to an existing group. This provides the ability to do a bulk update of users within a group.

To add new users to an existing group:

1. At the bottom of Flexera One’s left-hand navigation panel, click Administration.

The Administration slide-out panel appears.

2. Click Groups to open the Groups tab.
3. In the section under the Filter groups box, click the name of the group you wish to add users to. You can use the Filter groups box to help find the group you are searching for when the list of groups is large.
4. With the group selected, click the Users subtab within that group and then click the Manage Users button to the far right.

5. When you click the Manage Users button, a list of users appears. Click the plus icon next to all users you want to add to the group. If you mistakenly add a user to the group, hover over the username in the Added Users in Group section and click the X icon to remove that user.
6. Click Save.
7. If you have added an IT Asset Management user to a group, you must also grant IT Asset Management authorizations if the user does not already have any assigned. For more information about adding IT Asset Management authorizations, refer to Managing User Accounts within the IT Asset Management section of the help.