Device application usage
Some enterprise subscriptions, such as those for Microsoft 365 and Adobe Creative Cloud, include applications installed on devices. User activity in SaaS applications is collected through SaaS connectors and Flexera's agent-based browser extensions. To optimize subscriptions that include hybrid applications, user activity in applications installed on devices must also be collected to get accurate usage metrics. For more information, see User activity, Activity for Microsoft applications on devices, and Activity for Adobe Creative Cloud.
Overview
Device application usage discovers user activity in Microsoft 365 and Adobe Creative Cloud applications installed on computers in your IT estate. The data is collected and processed by the Inventory Agents. The Inventory Beacons send the data into ITAM. Flexera One SaaS Management retrieves the hybrid application usage data from ITAM on a schedule and consolidates the users, applications, and user activity collected. For more information, see Data consolidation and .
The collected data is presented as discovered applications, users, and user activity for the last day in Flexera One SaaS Management. Device application usage has the discovery type Device. For more information, see SaaS discovery.
Prerequisites
- Device application usage requires that you have ITAM with the integrations of Inventory Agents and Inventory Beacons.
- You also require the ITAM Forwarder enabled for your tenant. Contact your Flexera Account team or Support to set up this integration.
If you have this configured, device application usage works automatically for Flexera One SaaS Management.
For more information on ITAM integrations, see Inventory Agent and Inventory Beacon.
If your organization does not have ITAM, contact your Flexera representative to explore the options.