FSM Data Ingestion Utility Setup
| • | Welcome Dialog Box |
| • | Generating a Refresh Token |
| • | Common Refresh Token Error Messages |
When the application is run for the first time, it displays the following Welcome dialog box.
Welcome to FSM Data Ingestion Utility
Let’s get started. FSM Data Ingestion Utility automates the transfer of SaaS application data to Flexera on a regular basis. Click the Help link for this application’s instructions. Click Next to generate a refresh token.
After clicking Next from the Welcome Dialog Box, the Enter Refresh Token dialog box opens.
Important:To complete the Enter Refresh Token dialog box, you need the refresh token provided by Flexera. If you need help accessing a refresh token, refer to Generating a Refresh Token.
Complete the following steps to generate a refresh token based on your organization’s geographic region. If you encounter issues when attempting to generate a refresh token, refer to the Common Refresh Token Error Messages.
To generate a refresh token:
| 1. | Copy and paste the refresh token provided by Flexera in the Refresh Token field. |
| 2. | From the Region dropdown menu, select the appropriate geographic region for your organization. |
| • | APAC is for the Asia Pacific region. |
| • | EU is for the European region. |
| • | NAM is for the North American region. |
| 3. | Click Submit. |
Common Refresh Token Error Messages
The following table describes scenarios for common refresh token error messages.
|
Scenario |
Error Message |
|
Invalid Token |
You have entered an invalid token or region. Please enter a valid refresh token. |
|
Maximum Number of Attempts Reached to Enter a Refresh Token |
You have reached the maximum number of attempts to enter a refresh token. To get a valid refresh token, refer to Generating a Refresh Token. |
|
Expired Refresh Token |
Your refresh token has expired. To update your token, go to the Settings menu and refer to Generating a Refresh Token. |