Statuspage

Statuspage is a communication tool that helps you inform your users about outages and scheduled maintenance.

The following sections explain prerequisites, resources, and instructions for integrating with SaaS Management.

Stored Statuspage Information
Required Minimum Permissions for Statuspage
Statuspage Authentication Method
Required Statuspage Credentials
Integrating Statuspage With SaaS Management
Statuspage API Endpoint

Stored Statuspage Information

The following table describes the available integration task and stored data within [ProductName].

Available Integration Task

Information Stored

Application Roster

User ID
Email
First Name
Last Name
Active Date

Note:The information stored is subject to change as enhancements are made to the SaaS application.

Required Minimum Permissions for Statuspage

Owner Access is required.

Statuspage Authentication Method

The Token Based authentication method is required.

Required Statuspage Credentials

The following credentials are required:

API Key
Organization ID.

Integrating Statuspage With SaaS Management

Complete the following tasks to integrate Statuspage with SaaS Management.

Viewing API Keys
Creating API Keys
Integrating Statuspage With SaaS Management

Viewing API Keys

API keys are managed by account owners at the organization level. Team members can view the organization and page IDs needed when using the API, but not API keys. Contact the account owners listed under API info to obtain API key information. For further Statuspage API Key information, see the Statuspage Support section Create and manage API keys.

To view API keys:

1. Click your avatar in the bottom left of the management interface page.
2. Select API info from the menu that opens.
Account owners see a list of organization API keys.
Team members see page IDs and the email address(es) of the account owner(s) to contact if they need API key information.
3. Click Show more to see all your API keys if you have more than five.

Note:the following:

Some of these keys may be named “Key migrated from {email address}”. These are keys that belonged to team members prior to restricting access to API keys at the organization level.
IN USE indicates API keys that have been used in the last 6 months.

Creating API Keys

Only account owners can create API keys. For more information on Statuspage API keys, see Statuspage Support’s documentation topic, Create and Manage API Keys.

To create API keys:

1. Click your avatar in the bottom left of the management interface page.
2. Click API info from the menu that opens.
3. Click Create key.
4. Enter a key name. This name appears in the activity log and in some integration messages, so you may want to give this key a descriptive name to indicate which application uses it.
5. Click Confirm. Your new API key is added to your list on the API info page.

Integrating Statuspage With SaaS Management

Complete the following steps to integrate Statuspage with SaaS Management.

To integrate Statuspage with SaaS Management:

1. Sign in to the Statuspage portal (https://manage.statuspage.io/login) with your owner access credentials.
2. Click your avatar in the bottom left of your page to access the user menu.
3. Click API info to obtain the Organization ID and API Key. The Organization ID is listed at the bottom of the API info screen under Page IDs.
4. In SaaS Management, add the Statuspage application. For more information, see Adding an Application.
5. Copy and paste the following Statuspage information in SaaS Management:
Organization ID
API Key
6. Click Authorize.

Statuspage API Endpoint

https://api.statuspage.io/v1/organizations/<<Org-ID>>/users

Note:The Organization ID value must be placed in the URL.