Underutilized SaaS Accounts

The Underutilized SaaS Accounts screen lists your Inactive or Never Active users across all applications. This list only includes applications managed in SaaS Management. For details, refer to Tracking Underutilized SaaS Accounts.

The following tables describe the Underutilized SaaS Accounts buttons and table columns.

Underutilized SaaS Accounts Screen Buttons
Underutilized SaaS Accounts Table Columns

Underutilized SaaS Accounts Screen Buttons

The table below explains the functionality of the buttons found on this screen.

Underutilized SaaS Accounts Screen Buttons

Button

Explanation

Show Filters

Reveals columns that have search or filters.

Clear All

Clears search terms in grid column searches.

Export CSV

Exports a listing of your Underutilized SaaS Accounts.

Underutilized SaaS Accounts Table Columns

The table below explains the following Underutilized SaaS Accounts table columns.

Underutilized SaaS Accounts Table Columns

Column Name

Explanation

Employee Status

The values Active, Inactive, or Disabled are based on your organization’s HR Roster.

A user can be Inactive under the following circumstances:

User was once present in the HR Roster data from the HR provider, but no longer is.
User is still returned in the HR Roster list, but the HR provider has specified an “Inactive” date. This scenario will vary among HR providers as not all of them provide a user’s inactive date to SaaS Management.

At this time, the value Disabled is only available for Azure. Your organization can apply the circumstances for using this employee status in Azure. An example could be for users who are on a long-term leave.

Days Since Last Activity

After Adding an Application and Setting Activity Thresholds, this column’s data is displayed based on the number of days selected for the Activity Threshold in the Overview Tab . For details, refer to Setting Activity Thresholds. This column is populated overnight with either the:

Number of days since the last activity as recorded from the SaaS application roster for the inactive users. This number matches the date in the Last Activity column of the Users Tab, which is populated within minutes.
Value Never Active when no activity has been recorded from the SaaS application roster. This Never Active status matches the Never status in the Last Activity column of the Users Tab, which is populated within minutes.