Users Tab
The Users tab lists all users within your organization who are currently assigned to a particular SaaS application. The user list is pulled by a Direct Connect Application Integration with SaaS Management or by a Single Sign-On (SSO) Application Integration.
To access the Users tab:
1. | Go to the Managed SaaS Applications page (SaaS > Managed SaaS Applications). |
2. | Select the appropriate SaaS application’s instance link. The instance’s Overview tab opens by default. |
3. | Go to the Users tab. |
The following tables describe the Users tab buttons and table columns.
• | Users Tab Buttons |
• | Users Tab Columns |
The following table describes the buttons on the Users tab.
Button |
Description |
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Reclamation Opportunities |
This tile is only available for applications that can enable the Reclamation integration task through a direct integration. For a listing of SaaS applications with this Reclamation feature, see the Application Task Tracking chart. The number displayed represents the number of opportunities for reclaiming user licenses. The number of users and the number of Reclamation Opportunities are updated once on a daily cadence when the Reclamation integration task is enabled. Clicking the opportunity number opens a Reclamation Opportunities slideout, which includes the following:
For details on how to reclaim a user license, see Reclaiming SaaS Licenses. |
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Show Filters |
Reveals columns that have search or filters. |
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Clear All |
Clears search terms in grid column searches. |
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Export CSV |
Exports a listing of users that can be further analyzed in tools such as Microsoft Excel. Any filters applied in the managed SaaS application’s Users tab page are retained to the exported dataset in the CSV file. |
The following table describes the following Users tab columns. For general search, filter, and sort capabilities within columns, see Using Tables in SaaS Management.
Column |
Description |
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This column displays either the user’s:
Note:By default, this is a static column and will remain frozen and visible when other columns are adjusted or pinned. Users Slideout Clicking a user’s email link opens the user’s slideout. The view more user details link takes you to the Administration > SaaS Settings > Organization > All SaaS Users page and displays the user’s All SaaS Users Usage Statistics. For SaaS integrations that offer the License Differentiation feature (for a list of applications, see the License Differentiation column in the Application Task Trackingchart), the Assigned Licenses section displays a list of the user’s licenses separated by commas. For users with activity data:
For never active users:
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First Name |
This column displays either:
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Last Name |
This column displays either:
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Activity |
Within a few minutes after Adding an Application and Setting Activity Thresholds, user activity is displayed as Active, Inactive, or Never Active based on the Activity Threshold set in the Overview Tab and the date in the Last Activity column of the Users tab. For example, if the date in the Last Activity column for a user was from 31 days ago and the Activity Threshold set in the Overview Tab was for 30 days, Inactive would display in the Activity column for that user. The number of Active, Inactive, or Never Active users in this column matches the number of Active Users, Inactive Users, and Never Active Users in the Application Usage section of the Overview Tab . |
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Last Activity |
Within a few minutes after Adding an Application, this column’s data is displayed as per the last activity of the user (If any). This column displays either the:
Note:You can use the Calendar feature to select a date range for viewing last activities. |
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Employee Status |
The values Active, Inactive, or Disabled are based on your organization’s HR Roster. A user can be Inactive under the following circumstances:
At this time, the value Disabled is only available for Azure. Your organization can apply the circumstances for using this employee status in Azure. An example could be for users who are on a long-term leave. |
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Department |
This information is based on the SaaS application’s API integration with SaaS Management. |
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Location |
This information is based on the SaaS application’s API integration with SaaS Management. |
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Activities (# Days) |
This column displays the number of activities recorded in the last 30 days for the user. This column’s heading contains the number of days selected for the Activity Threshold in the Overview Tab . This column’s data contains the number of activities performed by the user based on the number of days selected for the Activity Threshold in the Overview Tab . For details, see Setting Activity Thresholds. The number of activities tracked is dependent on the SaaS application’s API integration with SaaS Management. |
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Licenses |
By default, this column displays the user’s total number of licenses based on the number of SaaS application SKUs assigned to the user. Next to the number is the name of the license(s) assigned to the user. When this information is exported by CSV, license names are comma delineated. The source for the license names is either the:
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