ServiceNow integration updates
Note:This enhancement is available with SaaS Management.
The following sections were updated in the ServiceNow integration instructions.
| • | Information stored |
| • | Minimum permissions required |
| • | Integrating ServiceNow with SaaS Management |
For the Application Access integration task, the Username field was added.
The description for the user_admin user role was updated and includes a reference to the Base System Roles section of the ServiceNow product documentation. The Application Roster and Application Access integration tasks also require the user_admin role permissions.
Integrating ServiceNow with SaaS Management
The following steps were updated.
Steps 1 and 2 were removed and replaced with the following Step 1: Log in to your ServiceNow instance, using the credentials of the ServiceNow user with permissions as outlined in the Minimum Permissions Required.
Step 5 was replaced with the following: Enter the Username and Password of the ServiceNow user with privileges as outlined in the Minimum Permissions Required.