Flexera Integration app version 5.0.9 now available in ServiceNow Store

Note:The Flexera Integration app for ServiceNow is available with Data Platform, IT Visibility, and IT Asset Management.

We're happy to announce that the latest version of the ServiceNow Flexera Integration app integration (v5.0.9) has passed certification and is now available in the ServiceNow Store. It is supported by ServiceNow versions Tokyo, San Diego, Rome, Quebec. The following provides a list of what’s new in v5.0.9.

IT Visibility and Data Platform integration

Performance improvements

Performance improvements ingesting data into ServiceNow
Improved performance of bulk updates of large volume of software instances.

Database view and export definition improvements

Updated computer and Netgear database view to return all records in table
Added additional attributes to “Flexera Software Install Export” definition for enhanced customer customization options.

User Interface improvements

Added “Software Asset Management Software Tables” main menu for imported software installation and software models
Updated descriptions of some Import Properties to flag properties that are not applicable when SRE is enabled.

Resolved issues

Resolved volume measurement and is-deleted measurement for IRE integration
Updated operating system type to be consistent with Technopedia
Updated normalized software display name to show manufacturer and product name only
Updated sample reconciliation default state to off.

IT Asset Management/FlexNet Manager Suite integration

Corrected state transition management error with IT Asset Management/FlexNet Manager Suite integration.

Documentation links

See the following list for the v5.0.9 documentation:

IT Visibility documentation 
Data Platform documentation 
IT Asset Management / FlexNet Manager Suite documentation