Setting Up the Integration

IT Asset Management (Cloud)

Most of the groundwork on the IT Asset Management side has already been completed as part of product installation. Therefore the balance of the work that is common to both directions of data flow involves setting up ServiceNow.

• In ServiceNow terminology, you need to install an integration 'application' in ServiceNow (see Installing the Flexera Integration Application from the ServiceNow Store).
• There must also be a user account correctly configured in ServiceNow (see Creating a ServiceNow Integration User).