ServiceNow Inventory Connector

IT Asset Management (Cloud)

The ServiceNow inventory connector allows you to import into IT Asset Management inventory collected from target devices by ServiceNow (ServiceNow refers to this process as "discovery", whereas in IT Asset Management, "discovery" refers to just finding devices on the network, and "inventory" refers to gathering information about the software and hardware of the discovered device). With ServiceNow as an inventory source, the imported information includes both hardware information and raw evidence of installed applications. Once imported, the information is shown in IT Asset Management with a source type of either ServiceNow or ServiceWatch.

This introductory chapter gives useful orientation, and includes:

IT Asset Management (Cloud)

Current