Including Ignored Evidence in Application Recognition

IT Asset Management (Cloud)

You can add the file or installation evidence you chose to ignore back into the application recognition process.

To include ignored evidence in application recognition:

  1. Go to either the Ignored Evidence page or the All Evidence page.
  2. Click the appropriate evidence tab.
  3. Select an evidence record.
    Tip: If you navigated to the All Evidence page, select a record with Yes displayed in the Ignored column.
  4. Click Recover.
On the All Evidence page, No displays in the Ignored column. If you clicked Recover on the Ignored Evidence page, the evidence record gets moved to either the Installer evidence or File evidence tab of the All Evidence page, depending on its type.

IT Asset Management (Cloud)