IT Asset Management Online Help

IT Asset Management (Cloud)

Please see the table of contents (click the + icons to expand) on the left, and the search field at top right.

If you landed on this page by clicking a help button in IT Asset Management, check the table of contents (on the left) in case the topic is available but not yet linked to the product. If you think something is missing, also check the additional PDF documents listed below, as these contain a great deal of further information (in English only). Finally, if you cannot find the information you need, please notify your Support contact. They may be able to answer your question, and will also forward your case for inclusion in future editions of our documentation. Thank you for your patience and assistance in our process of continuous improvement in the documentation.

Features by Release (Release Notes)

For the latest information about:

Additional documents

As well as the online help, the following documents are locally available as PDFs by clicking on the links below. HTML versions of these same documents are also available through
  • Gathering FlexNet Inventory provides a structured reference to the different ways of deploying and using the FlexNet Inventory Agent and its various components, as well as command lines and preference settings for some of the code agents that are deployed to the adopted device. You may also find the introductory matrix comparing the results of various inventory sources to be helpful.
  • FlexNet Manager Suite Inventory Adapters and Connectors Reference covers standard adapters available for the system that manipulate data from external systems into a format useable by FlexNet Manager Suite; and some connectors that manage somewhat simpler imports. It also includes how to use the Inventory Adapter Studio.
  • Using FlexNet Business Adapters covers both the Business Importer and the Business Adapter Studio. The latter builds business adapters, which the Business Importer command-line executable uses to import business-related, ancillary data into IT Asset Management. This document includes the data model common to the Business Importer and the Business Adapter Studio (called the Data Domain Interface, or DDI), as well as some sample adapters. Finally, it covers how to use the Business Adapter Studio, for those who want to create their own business adapters.
  • FlexNet Manager Suite System Reference collects a variety of reference materials, including:
    • How to customize FlexNet Manager Suite
    • How to use spreadsheets (or CSV files) of inventory data for one-time or scheduled imports
    • Discovering Oracle systems and collecting inventory from them
    • How to set up in a single sign-on environment
    • And much more.
    Available versions include:
  • FlexNet Manager Suite Schema Reference provides a working reference to the database tables and columns for IT Asset Management. This is particularly useful if you want to prepare (or specify) customizations, or to understand more as you prepare custom adapters.
  • FlexNet Manager for SAP Applications User Guide is for those who licensed the FlexNet Manager for SAP Applications product, and provides operational details. This content is more extensive than the information available in the online help (see table of contents at left).
  • Non-Commercial Software Disclosures lists all third-party non-commercial code used in IT Asset Management, with attributions and license terms.

Help outline

The first level topics from the table of contents (shown at left) for the help are also listed below.

IT Asset Management (Cloud)