Status Tab

IT Asset Management (Cloud)

The Status tab displays the status of various low-level actions on a device that is discovered by discovery and inventory rule execution. This information is not available for devices that are either imported from a third-party inventory source or created manually. You can click View activity log to list all system activities (for more details, see Activity Log).

The following discovered device properties are available (listed alphabetically) on this tab.

Rules targeting this device

Displays a list of rules that target this discovered device. Multiple discovery and inventory rules can target a discovered device. To find the details of a particular rule, click Discovery and Inventory Rules under the Discovery & Inventory menu and click the rule name.

Discovery

Displays the detailed information about the discovery of this device. The Discovered by column lists the inventory beacons that discovered this device. The Rule name column lists the rules that discovered this device and the Last discovered column displays the date and time of discovery. You can change the information displayed in this table by applying filters or by grouping the records by a column.

Hardware and software inventory

Displays the detailed status of hardware and software inventory for this device. This field indicates the details of success or failure of the most recent discovery process for this device. The details include the following:

• The summary of the discovery process. For example, Successfully executed the command on the remote device
• The date and time of command execution
• The rule used in the discovery process
• The name of the beacon that discovered this device
• The credential used in the discovery process
• The detailed status of all the commands executed on this device during the discovery process. It may also include process output. The command-level details are displayed only for a successful discovery process.

IT Asset Management does not display hardware and software inventory status for the following types of devices:

• Oracle VM Manager
• Citrix Virtual Desktops environment
• VMware infrastructure.

VMware infrastructure inventory

Displays the detailed status of VMware inventory discovery for this device. This field indicates the details of success or failure while importing the VMware infrastructure inventory for this device. The details include the following:

• The summary of the discovery process. For example, contacted the VMware infrastructure server but failed to login
• The date and time of command execution
• The inventory rule used in the discovery process
• The name of the beacon that discovered this device
• The credential used in the discovery process
• The detailed status of all the commands executed on this device during the discovery process. It may also include process output. The command-level details are displayed only for a successful discovery process.

Oracle VM Manager inventory

Displays the detailed status of Oracle VM Manager inventory discovery for this device. This field indicates the details of success or failure while importing the Oracle VM Manager infrastructure inventory for this device. The details include the following:

• The summary of the discovery process. For example, contacted the Oracle VM Manager but failed to login
• The date and time of command execution
• The inventory rule used in the discovery process
• The name of the beacon that discovered this device
• The credential used in the discovery process
• The detailed status of all the commands executed on this device during the discovery process. Process output may also be included. IT Asset Management displays the status of the unsuccessful commands in red color.

XenDesktop environment inventory

Displays the detailed status of Citrix Virtual Desktops (previously Citrix XenDesktop) environment inventory discovery for this device. This field indicates the details of success or failure while importing the Citrix Virtual Desktops environment inventory for this device. The details include the following:

• The summary of the discovery process. For example, contacted the XenDesktop environment but failed to login
• The date and time of command execution
• The inventory rule used in the discovery process
• The name of the beacon that discovered this device
• The credential used in the discovery process
• The detailed status of all the commands that were executed on this device during the discovery process. It may also include process output. IT Asset Management displays the status of the unsuccessful commands in red color.

Oracle database inventory

Displays the detailed status of the most recent attempt to collect Oracle Database inventory for this device. The details include the following:

• The summary of the discovery process (some example values appear below)
• The date and time when the inventory import was run
• The inventory rule used in the discovery process
• The name of the beacon which discovered this device
• The credential used in the discovery process
• The detailed status of all the commands that were executed on this device during the discovery process. This may also include process output. The status for the unsuccessful commands is displayed in red.

Some samples of the Summary value include:

Display	Notes
A database instance was discovered but was not running at inventory time. Please check whether the instance should be running.	The FlexNet Inventory Agent collects Oracle Database inventory only from running database instances. If possible, configure the instance to be running at your next inventory collection time.
Failed to find an OS user to take inventory of the Oracle Database instance.	This rare error may occur when a discovered listener is running as root. This condition prevents further attempts to find an alternative user account to impersonate, and terminates Oracle inventory gathering.
Failed to execute the Oracle database query command: The agent will not run Oracle executables as the root user.	This case should be impossible, since Oracle does not normally allow operation of a database instance by the root user. However, if it happens in your environment, the collection of Oracle Database inventory is terminated.

Adoption

Displays the detailed status of the adoption process for this device. This field indicates the details of success or failure while adopting the discovered device. The details include the following:

• The summary of the adoption process. For example, Successfully executed the command on the remote device
• The date and time of command execution
• The inventory rule used in the process
• The name of the beacon used in the process
• The credential used in the process
• The detailed status of all the commands that were executed on this device during the adoption process. This may also include process output. IT Asset Management displays the status of the unsuccessful commands in red color.

CAL inventory

Displays the detailed status of the CAL inventory collection process on this device. IT Asset Management collects access evidence to report access to a supported server application. The access evidence is collected in a separate file (.swacc) that is generated for each server on which the supported server application has been accessed. The details include the following:

• The summary of the access inventory collection process for each supported server application on this device, such as CAL inventory successful for Microsoft Windows Server or CAL inventory failed for Microsoft Exchange Server.
• The date and time when the inventory import was run.
• The credential used in the discovery process.
• The detailed status of all the commands that were executed on this device during the discovery process. This may also include process output. The status for the unsuccessful commands is displayed in red.