IT Asset Management Settings: Integrations Tab

IT Asset Management (Cloud)

The Integrations tab on the IT Asset Management Settings General page enables you to integrate IT Asset Management with these products:

  • ServiceNow
  • Flexera One SaaS Management
  • Technology Spend.


You can import data from ServiceNow to IT Asset Management, and also export data from IT Asset Management to ServiceNow.
Note: Your IT Asset Management license must have the ServiceNow Integration option enabled to use these settings. To check, go to the IT Assets License page, and ensure that the ServiceNow Integration enabled setting displays Yes.

Flexera One SaaS Management

An optional SaaS Manager button that opens Flexera One SaaS Management in a new browser tab is available for the modal navigation bar. By default, this SaaS Manager button is not displayed.

To show the SaaS Manager button in the modal navigation bar, expand the SaaS Manager section of this tab, and select the Show link to SaaS Manager check box.
Remember: If you separately decide to turn on Flexera One SaaS Management integration, so that SaaS licenses are imported and visible in IT Asset Management, the property sheet for each of these licenses automatically includes a link into Flexera One SaaS Management (to the log-in screen if you don't already have an open session, or else directly to the matching license within Flexera One SaaS Management). In these circumstances, you may have limited need for a button in the navigation bar, which is why it defaults to hidden. However, you can enable this button whether or not you have licensed Flexera One SaaS Management, so it can provide a useful path to explore what Flexera One SaaS Management offers you.
Also in this section is a second check box to Enable SaaS Manager integration.
Tip: This check box is enabled only if you have subscribed to Flexera One SaaS Management. If you do not already have this license term, the check box is permanently disabled, and the accompanying text suggests contacting Flexera to arrange the necessary subscription, and provides a hyperlink for more information.
When you select this check box, IT Asset Management imports license data (including purchased entitlements and consumption), relevant user data, and the licensed applications from Flexera One SaaS Management so that your software asset managers can monitor all licenses in a single pane of glass. The imports (and any subsequent updates) happen automatically as part of the full inventory import and license reconciliation, by default overnight.

Technology Spend

IT Asset Management supports exporting spend data (all purchase orders linked to software licenses and all purchase orders linked to hardware assets) to Flexera's Technology Spend. Technology Spend is a common dashboard available to Flexera customers. At a glance, the Technology Spend dashboard shows how much your organization is spending on Information Technology components, from which you can easily identify where spending is greatest, and with which vendors. You can also monitor the changing composition of that spend over time.

To open the Technology Spend dashboard, search for the Technology Spend page.

IT Asset Management (Cloud)