IT Asset Management (Cloud)
In IT Asset Management, a "user" means an end-user of computers for which you are collecting inventory. Each user has at least one account with which they can log in to one or more of the inventory devices.
Note: Normally, a "user" does not have access to the web interface of IT Asset Management. People who can access IT Asset Management and make changes to data there are called "operators", to distinguish them from the end-users of inventory devices.

You can review all of the user accounts within your enterprise in the All Users page. You can add, delete, and edit these user accounts, or transfer the responsibilities from one user to another.

User records may come from a variety of sources:
  • They may be created automatically through the import of inventory
  • They may be imported from Active Directory
  • They may be imported through a business adapter from some other repository, such as an HR database
  • They may be imported from a spreadsheet
  • They may be created automatically as placeholders for remote inventory
  • They may be CAL users
  • They may be created through integration with Office 365
  • When all else fails, you can create them manually.
Tip: Some other kinds of 'users' are not stored as user accounts in IT Asset Management. These include:
  • Oracle Database users
  • SAP users
  • Login accounts saved in the Password Manager on one or more inventory beacons.
You can also make use of your user records in a number of different ways, such as:
  • User names can be associated with inventory devices and with hardware assets, either as the direct users of the computers identified by those records, or as the responsible managers
  • User names are needed to track consumption of user-based licenses
  • A user who is a manager within your enterprise can be identified as the manager responsible for one or more software licenses
  • User accounts can be given a set of responsibilities on contracts
  • You may choose to associate users with purchases, whether as the person who requested the item, the person/manager who authorized the purchase, or the person in Procurement who processed the order.

IT Asset Management (Cloud)