External API Services (Service Providers)
You have the option to call external API services when certain actions occur.
Note:The supported external services are ServiceNow and BMC Remedy. Other generic APIs can be called. However, the integration has not been tested by Flexera.
The recommended scenarios are to call the API when:
| • | A new advisory is released for an Watch List |
| • | An advisory is updated for an Watch List |
| • | A ticket is created |
See Integration with the External API Service Provider to call external API services.