Create Advisory Tickets

From the Assessment > Advisories > Advisory List page, you can create advisory tickets to remediate vulnerabilities affecting your devices.

To create Advisory Tickets:

1.

Select the appropriate advisory in the grid and click Create Ticket. When the Create Ticket pop-up window appears, the Secunia Advisory ID will be populated in the Advisory field.

2.

From the Status drop-down list, select the appropriate status. The default ticket statuses are Open, Handled, Closed, or Irrelevant. See Default Ticket Statuses in Ticket Manager for more information.

3.

From the Priority drop-down list, select the appropriate priority. The default ticket priorities are Low, Medium, High or Urgent.

4.

From the Queue drop-down list, select a queue to assign the ticket to.

5.

From the Assigned to drop-down list, list, select an individual to assign the ticket to.

6.

In the Add comment field, add an appropriate comment to the ticket (mandatory).

7.

Click Save.