Ticket Queues

This page displays the Ticket Queue details.

Ticket Queues can be used for sharing and limiting access to tickets for users. You can create ticket queues that are relevant to a limited subset of your users (for instance only for Linux administrators or for Windows administrators) and use Rules to create tickets from special Watch Lists directly on those ticket queues.

Click a queue in the list to edit or delete the queue or click to add a new ticket queue.