Software Removal Template

Workflow Manager 2015

Software licenses can be expensive, and spending can often be reduced by identifying software which is licensed to an employee, but does not seem to be in use. Unused software can be identified using FlexNet Manager Suite. Once identified, the Software Removal workflow template in Workflow Manager defines a set of common steps which your organization might follow to contact the owner of the software, asking them whether it can be uninstalled.

Steps Involved in the Software Removal Template

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Task

Description

1

License manager checks for an unused application

The license manager identifies an installation of some expensive software on a computer, for which no usage is reported in FlexNet Manager Suite. She submits a workflow request, asking that the application be uninstalled, so she can harvest the license.

2

Administrator reviews the request

A workflow administrator reviews the license manager’s request. If he is happy with the information she provided, he advances the workflow by sending a message to the person assigned to the computer, requesting that he uninstall the software.

3

Software owner reviews the request

Upon receiving the request, the person with the installed software considers whether he still needs to use the software. If so, he denies the request, explaining why the application is still important for him to complete his work. Otherwise, he can authorize the removal of the software from his machine.

4

License manager is notified

Whether the software own approves the request or not, the license manager is notified. As well, she can check the status of the workflow at any time. Refer to Tracking a Workflow Request or Workflow Step’s SLA Status for details.

5

Installation is deallocated from the license

If the application is to be uninstalled, the license manager is now required to complete a step which deallocates the consumer’s computer or the consumer himself (depending on the license type) from whichever software license covers the installation in FlexNet Manager Suite.

6

Configuration manager is notified

Finally, if required, the workflow administrator can send a notification to the configuration manager, so the uninstallation of the unused software can be organized.

See Also