About External Web Services
Workflow Manager 2020
In a workflow template, you define the information that you want to gather when a workflow request is submitted by creating data groups containing one or more data elements. Each data group is displayed as a screen of questions, where the data elements define the questions. In some cases, you may want to limit the workflow consumer to choose one item from a combo box, or from a list of options displayed in a grid. One way to populate such combo boxes and grids is to return data using a web method, via a web service. You would do this by completing the following steps:
| • | Define a connection to an external web service with an appropriate web method (see Creating a New Web Service Connection). |
| • | Create a new data item for a template with type Web Service Call, and configure it to return data from your chosen web service (see Defining a Web Service Call Element). |
Once such an element is defined, it will either be displayed as a standard combo box, or as a multi-line, non-editable text field with a Click to Select hyperlink. Click this hyperlink to open a new browser window, from which you may select one option from a list returned by your web method. See Web Service Results Dialog Box for more details.
Web Service Call Data Element
See Also