New in This Release

Important:Before you upgrade to v5.0.8, you must perform the required steps described in the How to upgrade to the Flexera Integration App 5.0.854 knowledge base article available in the Flexera Community.

The following sections describe features and changes new in Flexera Integration app v5.0.8.

IT Visibility and Data Platform Integration Enhancements

Flexera Integration app v5.0.8 provides the following enhancements:

Added IRE compatibility. Data from the Flexera Integration scoped app can now be processed by the ServiceNow IRE rules. For more information, see ServiceNow Identification and Reconciliation Engine (IRE) Rule.
Added option to process all hardware data from Data Platform. For more information, see Processing All Hardware Data from Data Platform.
Improved ServiceNow transform processing performance for Data Platform integration.

Important:Data Platform 5.5.50 or later is required to enable this enhancement.

Added the option to not populate the x_fls_flexera_fnms_normalized_software_instances custom table when the native table is enabled.

Note:The native table is enabled by setting the Integrate Flexera Models/Installations in ServiceNow Native tables option is to Yes on the Integration Properties page. For complete steps, see Configuration to Reduce Processing Time.

Added the ability to capture and track Flexera integration performance statistics. For more information, see Using Performance Measurements.
Bug fixes and stability improvements. For more information, see Resolved Issues.

IT Asset Management and FlexNet Manager Suite Integration

There are no Flexera One IT Asset Management or FlexNet Manager Suite On Premises-related change in this release.

Resolved Issues

The following table lists the The following table lists the customer issues that were resolved in Flexera Integration app v5.0.8.

Affected Product

Resolved Issue in Flexera Integration App v5.0.8

Data Platform

Duplicate Software Installation (cmdb_sam_sw_install table) records in ServiceNow.

Data Platform

Some software will not be normalized when ServiceNow or other discovery sources overwrites computer records created by Flexera.

Data Platform

Native table Transform maps associated with x_fls_flexera_fnms_software_model_with_lifecycle_import not getting triggered even though the Native table properties are enabled.

IT Visibility

Added os_domain field in x_fls_flexera_fnms_computer view to avoid the de-duplication issue.

IT Visibility

Some of the hardware records were getting ignored while processing into ServiceNow (IRE).

IT Visibility

Native table Transform maps associated with x_fls_flexera_fnms_software_model_with_lifecycle_import not getting triggered even though the Native table properties are enabled.