Installing the Flexera One ServiceNow App

Follow the instructions below to install the Flexera One ServiceNow app.

Important:Prior to installing the Flexera One ServiceNow app, contact your Flexera account representative or Flexera Support to obtain the latest hotfixes.

Note:Review the plugin dependencies required for this app and ensure those plugins are installed prior to installing the Flexera One ServiceNow app. You can find a list of required plugins in Application Dependencies.

To install the Flexera One application from the ServiceNow Store

1.

Log into the ServiceNow Store with your ServiceNow HI credentials.

2.

In the Search box, enter Flexera One.

Application information appears in the search results.

3.

From the search results, click Flexera One.

Information about the application is displayed.

4.

In the right pane of the application window, view the Compatibility section to ensure that the integration application is compatible with the version of ServiceNow that you require.

5.

In the right pane of the application window, click the Get button.

A notice appears.

6.

At the bottom of the notice, click Continue.

7.

On the Purchase of Flexera One page, choose Make available on specific instances and click the Select.

A Select Instances dialog appears.

8.

In the Available Instances pane, double-click the instance that you want the application to be available on and click OK.

9.

Select the I accept check box (to accept terms of use and subscription terms and conditions) and click Get.

10.

Log into the ServiceNow instance for which you selected (above) to Make available on specific instances.

11.

In the Filter navigator, enter System Applications and, under System Applications, click Applications.

The Applications list appears.

12.

Click the Downloads tab.

The Downloads list appears.

13.

Scroll to the Flexera One application, and click the Install button.

The application now appears in the ServiceNow menu, displayed in the left-hand navigation panel as Flexera One.